Software psychology: human factors in computer and information systems

This book should be either read carefully, or at least skimmed, by almost all programmers, programming managers, and any people concerned with the realities of software and software systems. The author defines "Software psychology" on p. 3 as:The study of human performance in using computer and information systems. Understanding of human skills and capacity to design effective computer systems can be improved by application of the techniques of experimental psychology; the analysis of cognitive and perceptual processes; the methods of social, personnel and industrial psychology; and the theories of psycholinguistics.