W. David Penniman
Abstract
A study of transaction logs from NLM's ELHILL system provided data on system feature usage and user search behavior. Several hypotheses were tested regarding the use of a pattern analysis methodology to represent and evaluate user behavior. Different classes of users (frequent, moderate, infrequent) were compared. The methodology is such that findings across different user groups (and different systems) can be compared.
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Cross Ref
- Fenichel, Carol Hansen. 1981. "On-Line Searching: Measures that Discriminate Among Users with Different Types of Experiences." Journal of the American Society for Information Science. 32(1); 23--32; January 1981.Google ScholarCross Ref
- Meadow, C. et al. 1977. Individualized Instruction for Data Access (IIDA). Philadelphia, PA: Drexel University: 1977 July; Final Design Report under NSF grant DSI-76-09737.Google Scholar
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- Penniman, W. D.; Dominick, W. D. "Monitoring and Evaluation of On-Line Information System Usage." Information Processing and Management. 16(1); 17--35; January 1980.Google Scholar
- Penniman, W. D.; Perry, J. C. "Tempo of On-Line User Interaction." (Presented at 5th ASIS Mid-Year Meeting, Nashville, TN, May 1976.Google Scholar
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- Relles, Nathan; Sondheimer, Norman K. "Recent Advances in User Assistance." (Paper presented at: Joint Conference on Easier and More Productive Use of Computing Systems; Ann Arbor, MI, May 20, 1981). Google ScholarDigital Library
- Penniman, W. D. Modeling and Evaluation of On-Line User Behavior. Final report to the National Library of Medicine. Under Extramural Program Grant No. NLM/EMP (1R01 LM 03444-01). September 1981.Google Scholar
- Penniman, W. D. 1982. "Modeling and Evaluation of On-Line User Behavior." Proceedings of the American Society for Information Science Annual Meeting, 19: October 1982.Google Scholar
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- Wanger, Judith; Cuadra, Carlos A.; Fishburn, Mary. Impact of On-Line Retrieval Services: A Survey of Users, 1974-75. Santa Monica, CA: Systems Development Corporation; 1976.Google Scholar
Index Terms
- A methodology for evaluating interactive system usage
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