skip to main content
10.1145/1052220.1052257acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicecConference Proceedingsconference-collections
Article

Identifying the quality of e-commerce reference models

Published: 25 March 2004 Publication History

Abstract

The development of information and communication systems, in particular e-commerce systems, is a complex and time intensive task. The development process can be simplified by using reference models. Many reference models for the electronic commerce, such as the model for electronic markets by SCHMID & LINDEMANN (1997) and the OBJECT MANAGEMENT GROUP reference model are known. However, they tend to concentrate on specific aspects of the problem and give insufficient attention to all aspects of good model quality. A number of requirements are important in constructing a reference model as the quality of the construction invariably impacts the quality of the construction invariably impacts the quality of the final model. To determine the quality of a reference model and its construction process an analysis scheme was designed and tested in a case study with a German standardization institution. The practical application of the analysis scheme reveals deficiencies and strengths in some reference modelling processes.

References

[1]
J. Y. Bakos. A strategic analysis of electronic marketplaces. MIS Quartlerly, 15(3):295--310, 1991.
[2]
H.-G. Baum, A. G. Coenenberg, and T. Günther. Strategisches Controlling. Schäffer-Poeschel, Stuttgart, 1999.
[3]
J. Becker, P. Delfmann, R. Knackstedt, and D. Kuropka. Konfigurative Referenzmodellierung. In Becker and Knackstedt {4}, pages 25--144.
[4]
J. Becker and R. Knackstedt, editors. Wissensmanagement mit Referenzmodellen: Konzepte für die Anwendungssystem- und Organisationsgestaltung. Physica, Verlag, Heidelberg, 2004.
[5]
J. Becker, M. Rosemann, and R. Schütte, editors. Referenzmodellierung: State-of-the-Art und Entwicklungsperspektiven. Physica Verlag, Heidelberg, 1999.
[6]
F. Bliemel, G. Fassott, and A. Theobald, editors. Electronic Commerce, Herausforderungen - Anwendungen - Perspektiven. Gabler, Wiesbaden, 2000.
[7]
W. Dangelmaier, A. Ammrich, and D. Kaschula, editors. Modelle im E-Business, Paderborner Frühjahrstagung, Paderborn, 2002.
[8]
W. Eversheim, J. Eickholt, and M. Müller. Quality Function Deployment - Methoden zur Qualitätsplanung. In Pressmar {18}, pages 61--75.
[9]
A. Gogoll and P. Theden. Techniken des quality engineering. In Kamiske {11}, pages 329--369.
[10]
A. Hermanns and M. Sauter, editors. Management-Handbuch Electronic Commerce. Vahlen, Mnchen, 1999.
[11]
G. F. Kamiske, editor. Die Hohe Schule des Total Quality Management. Springer, Berlin-Heidelberg, 1994.
[12]
B. Klein. QFD - Quality Function Deployment: Konzept, Anwendung and Umsetzung für Produkte und Dienstleistungen. Expert-Verlag, Renningen-Malmsheim, 1999.
[13]
T. Kollmann. Elektronische Marktplätze - Die Notwendigkeit eines bilateralen One to One-Marketingansatzes. In Bliemel et al. {6}.
[14]
M. Lindemann and B. Schmid, editors. Elemente eines Referenzmodells fr Elektronische Mrkte, Arbeitsbericht: IM HSG/CCEM 44. Universitt St. Gallen, 1997.
[15]
M. Maicher and H.-J. Scheruhn, editors. Informationsmodellierung: Referenzmodelle und Werkzeuge. Gabler, Wiesbaden, 1998.
[16]
W. Masing, editor. Handbuch Qualitätsmanagement. Hanser, München-Wien, 1994.
[17]
D. A. Menascé. A reference model for designing a curriculum for e-commerce. In IEEE Concurrency, March 2000.
[18]
D. Pressmar, editor. Total Quality Management 1. Gabler, Wiesbaden, 1995.
[19]
G. Reinhard, U. Lindemann, and J. Heinzel. Qualitätsmanagement. Springer, Berlin-Heidelberg, 1996.
[20]
J. Remmert. Referenzmodellierung von Prozessketten als Instrument des Supply Chain Manangements. In Dangelmaier et al. {7}, pages 355--373.
[21]
M. Remme. Konstruktion von Geschäftsprozessen: ein modellgestützter Ansatz durch Montage generischer Prozepartikel. Gabler, Wiesbaden, 1997.
[22]
A.-W. Scheer. Aris - House of Business Reengineering: Konzept zur Beschreibung und Ausführung von Referenzmodellen. In Becker et al. {5}, pages 2--21.
[23]
B. Schlagheck. Objektorientierte Referenzmodelle für das Prozess- und Projektcontrolling: Grundlagen - Konstruktion - Anwendungsmöglichkeiten. Gabler, Wiesbaden, 2000.
[24]
B. Schmid. Elektronische märkte - Merkmale, Organisation und Potentiale. In Hermanns and Sauter {10}.
[25]
R. Schütte. Grundsätze ordnungsmäiger Referenzmodellierung: Konstruktion konfigurations-und anpassungsorientierter Modelle. Gabler, Wiesbaden, 1998.
[26]
A. Segev. Component-based Electronic Commerce. In Shawn et al. {27}.
[27]
M. Shawn, R. Blanning, T. Strader, and A. Whinston, editors. Handbook on Electronic Commerce. Springer, Berlin, 2000.
[28]
H. Vollmuth. Kennzahlen. Haufe Verlag, Freiburg im Breisgau, 2002.
[29]
J. vom Brocke. Referenzmodellierung: Gestaltung und Verteilung von Konstruktionsprozessen. Logos Verlag, Berlin, 2003.

Cited By

View all

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
ICEC '04: Proceedings of the 6th international conference on Electronic commerce
March 2004
684 pages
ISBN:1581139306
DOI:10.1145/1052220
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • ICEC: International Center for Electronic Commerce

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 March 2004

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. e-commerce
  2. e-commerce reference models
  3. process analysis
  4. quality criteria
  5. reference model

Qualifiers

  • Article

Acceptance Rates

Overall Acceptance Rate 150 of 244 submissions, 61%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)3
  • Downloads (Last 6 weeks)0
Reflects downloads up to 20 Jan 2025

Other Metrics

Citations

Cited By

View all
  • (2016)A service-oriented e-commerce reference architectureJournal of Theoretical and Applied Electronic Commerce Research10.4067/S0718-1876201600010000311:1(26-45)Online publication date: 1-Jan-2016
  • (2009)On the evaluation of reference models for software engineering practiceProceedings of the 2nd India software engineering conference10.1145/1506216.1506238(111-116)Online publication date: 23-Feb-2009
  • (2009)Improving the quality of process reference modelsDecision Support Systems10.1016/j.dss.2008.12.00647:1(60-71)Online publication date: 1-Apr-2009
  • (2006)Using Reference Models for Business Engineering - State-of-the-Art and Future Developments2006 Innovations in Information Technology10.1109/INNOVATIONS.2006.301959(1-5)Online publication date: Nov-2006

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media