skip to main content
article

Improving quality through software process improvement in Thailand: initial analysis

Published: 17 May 2005 Publication History

Abstract

For almost 10 years there have been attempts in Thailand to improve software quality by adopting western software process improvement models. Only 17 of the 380 companies in Thailand were able to implement software process models that we see here in the US. 14 out of the 17 companies were not able to improve their process to a higher level. Why were companies not successful in implementing these software process models? Did they find other ways to improve quality? The objective of this paper is to analyze the experiences of software developers, project managers and executive managers in implementing these software process models in Thailand. The results will show that cultural differences are a key factor to this problem. Thai people have different cultural values. which we will explore further in this paper.

References

[1]
E. T. Hall, Beyond Culture. New York, Anchor Books/Doubleday, 1976
[2]
G. Hofstede, Culture's Consequences -- Comparing Balues, Behaviors, Institutions and Organizations Across Nations. Thousand Oaks, CA, Sage, 2001
[3]
G. Hofstede, Culture and Organizations - Software of the Mind. McGraw-Hill, 1997
[4]
H. Holmes and S. Tangtongtavy, Working with the Thais. Bangkok, Thailand, White Lotus, 1997
[5]
J. Carver, Using Qualitative Methods in Software Engineering. Presented at International Advanced School of Empirical Software Engineering (IASESE), 18 August, Los Angeles, CA, 2004,
[6]
K. Malaivongs. Software Development Transition in Thailand. Article About Industry Trend, 16 Feb 2005 <http://www.esoftmaker.com/softwarepark2/sw/article13.html>.
[7]
List of Thai Software Companies Performed CMMI/SWCMM Appriasal. CMM Appraisal Performed List, 16 Feb 2005 <http://www.swpark.or.th/cmm/CMM_Appraisal.asp>
[8]
T. Thanasankit and B. Corbitt, Towards Understanding Managing Requirements Engineering - A Case Study of a Thai Software House. Proceedings of Conference on Computers and Information Technology in Asia 99, Spetember, Sarawak, East Malaysia, pp 993--1013, 1999
[9]
T. Thanasankit and B. Corbitt, Cultural Context and its Impact on Requirements Elicitation in Thailand. The Electronic Journal on Information Systems in Developing Countries, http://www.ejisdc.org, 2000
[10]
W. Jirachiefpattana, The Impact of Thai Culture on Executive Information Systems Development. Proceedings of the 6th International Conference Theme 1, Globalizaion: Impact on and Coping Strategies in Thai Society, 14--17 October, Chiang Mai, Thailand, pp 97--110, 1996

Cited By

View all
  • (2022)Identifying Software Engineering Challenges in Software SMEs: A Case Study in Thailand2022 IEEE International Conference on Software Analysis, Evolution and Reengineering (SANER)10.1109/SANER53432.2022.00036(218-222)Online publication date: Mar-2022
  • (2017)Determinants of the Success of Information Techology Project Management in ThailandTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/j.1681-4835.2015.tb00514.x71:1(1-35)Online publication date: 5-Dec-2017
  • (2017)National Information Technology Policy in Thailand: A Comparison among Organizational SectorsTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/j.1681-4835.2007.tb00216.x31:1(1-28)Online publication date: 5-Dec-2017
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM SIGSOFT Software Engineering Notes
ACM SIGSOFT Software Engineering Notes  Volume 30, Issue 4
July 2005
1514 pages
ISSN:0163-5948
DOI:10.1145/1082983
Issue’s Table of Contents
  • cover image ACM Other conferences
    3-WoSQ: Proceedings of the third workshop on Software quality
    May 2005
    75 pages
    ISBN:1595931228
    DOI:10.1145/1083292
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 17 May 2005
Published in SIGSOFT Volume 30, Issue 4

Check for updates

Author Tags

  1. cultural difference
  2. software process improvement model
  3. software process model

Qualifiers

  • Article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)2
  • Downloads (Last 6 weeks)0
Reflects downloads up to 02 Mar 2025

Other Metrics

Citations

Cited By

View all
  • (2022)Identifying Software Engineering Challenges in Software SMEs: A Case Study in Thailand2022 IEEE International Conference on Software Analysis, Evolution and Reengineering (SANER)10.1109/SANER53432.2022.00036(218-222)Online publication date: Mar-2022
  • (2017)Determinants of the Success of Information Techology Project Management in ThailandTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/j.1681-4835.2015.tb00514.x71:1(1-35)Online publication date: 5-Dec-2017
  • (2017)National Information Technology Policy in Thailand: A Comparison among Organizational SectorsTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/j.1681-4835.2007.tb00216.x31:1(1-28)Online publication date: 5-Dec-2017
  • (2016)Towards an Understanding of Team Dynamics in Very Small EnterprisesQuantitative Multidisciplinary Approaches in Human Capital and Asset Management10.4018/978-1-4666-9652-5.ch003(42-64)Online publication date: 2016
  • (2013)Competing values in software process improvement: a study of cultural profilesInformation Technology & People10.1108/ITP-03-2013-005226:2(146-171)Online publication date: 31-May-2013
  • (2012)The Effect of Team Dynamics on Software Development Process ImprovementInternational Journal of Human Capital and Information Technology Professionals10.4018/jhcitp.20120701023:3(13-26)Online publication date: 1-Jul-2012
  • (2012)Software Development Team Dynamics in SPIProceedings of the 2012 19th Asia-Pacific Software Engineering Conference - Volume 0210.1109/APSEC.2012.26(1-8)Online publication date: 4-Dec-2012
  • (2011)A Study of Software Development Team Dynamics in SPISystems, Software and Service Process Improvement10.1007/978-3-642-22206-1_13(143-154)Online publication date: 2011
  • (2010)Software Process Improvement as organizational changeJournal of Systems and Software10.1016/j.jss.2010.06.01783:11(2128-2146)Online publication date: 1-Nov-2010
  • (2009)Managing Cultural Variation in Software Process Improvement: A Comparison of Methods for Subculture AssessmentIEEE Transactions on Engineering Management10.1109/TEM.2009.201382956:4(584-599)Online publication date: Nov-2009
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media