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TGH: a case study of designing natural interaction for mobile guide systems

Published: 19 September 2005 Publication History

Abstract

The digital mobile guide, being able to provide users with geographic information services (GIS) at any time from anywhere, is an important way to ease the plight of visitors. However, the limitations of handheld terminals and the cognitive interference from the environment pose great challenges for user interaction. Naturalness and intelligence in communication between users and mobile guide applications are therefore crucial for the usability requirement. This article presents our efforts on the interaction design and evaluation of a hypermedia mobile tour guide system TGH. Users' cognitive behavior in mobile environment is characterized in a coherent psychology framework from the perspective of cognitive skill and attention interference. Correspondingly a context-sensitive multimodal interaction framework is proposed to describe the major components and data flow on the level of technology. Such interaction style is implemented in TGH and deployed into the context of authentic use to be tested. We discuss our techniques, interface facilities, and the result of user evaluations. The improvement of interaction efficiency and reduction of user efforts are measured.

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cover image ACM Other conferences
MobileHCI '05: Proceedings of the 7th international conference on Human computer interaction with mobile devices & services
September 2005
400 pages
ISBN:1595930892
DOI:10.1145/1085777
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 19 September 2005

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Author Tags

  1. context awareness
  2. evaluation
  3. interaction design
  4. mobile guide system
  5. multimodal interface

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  • (2008)Mobile information access in the real worldComputers in Human Behavior10.1016/j.chb.2007.07.01224:4(1385-1403)Online publication date: 1-Jul-2008
  • (2008)A Context-Aware Architecture for Mobile Knowledge ManagementE-Business and Telecommunication Networks10.1007/978-3-540-70760-8_29(359-370)Online publication date: 2008
  • (2007)Applications of location-based servicesJournal of Location Based Services10.1080/174897207018621841:2(89-111)Online publication date: 1-Jun-2007
  • (2006)Towards a taxonomy of error-handling strategies in recognition-based multi-modal human-computer interfacesSignal Processing10.1016/j.sigpro.2006.02.04786:12(3625-3643)Online publication date: 1-Dec-2006
  • (2006)M2S maps: supporting real-world navigation with mobile VRVirtual Reality10.1007/s10055-006-0062-211:2-3(161-173)Online publication date: 8-Dec-2006

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