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Research of trust on B2C electronic commerce

Published:15 August 2005Publication History

ABSTRACT

This paper has explained the reasons that consumers have a great deal of distrust to the online store under e-commerce environment. The key is the risk, thus we concentrate on it in e-commerce's study. We intend to design a suit of mechanism of trust to reduce consumers' suspicion and risk while consumers are doing shopping on the Internet, in order to promote the prosperity of e-commerce in China.

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  • Published in

    cover image ACM Other conferences
    ICEC '05: Proceedings of the 7th international conference on Electronic commerce
    August 2005
    957 pages
    ISBN:1595931120
    DOI:10.1145/1089551
    • Conference Chairs:
    • Qi Li,
    • Ting-Peng Liang

    Copyright © 2005 ACM

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 15 August 2005

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    Overall Acceptance Rate150of244submissions,61%

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