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Manning the boat with a diverse (non-traditional) crew

Published: 06 November 2005 Publication History

Abstract

Due to a lack of increase in departmental funding, the Pennington Biomedical Research Center departments of Computing Services and Library Services are continually looking for ways to increase efficiency and productivity without the increase of personnel and resources. A continual need for office space in the research facility was at a critical point in the year 2000. Computing Services and Library Services worked together to develop an arrangement that was beneficial to both departments: the move of the Computer Lab and Training Area to the Library Services public access area, and a change in the way technical support was offered to the community of PBRC computer users.This collaborative project was just the beginning of a long-lasting relationship between the two departments, and has provided users with exceptional if non-traditional services from the Library and Computing Services departments. With the success of this first merger, these two departments have proceeded to undertake many other collaborative projects. Some of these projects have been completed while others are in the planning / development stages. The list of projects, past and present include:
Space Sharing
Computer Lab Support and End User Hardware Usage Training
Portal Project / Intranet Development
Maintenance of PINE Usage Reports
Wireless Implementation
Library Users Survey Development
Software Training Class Offerings
Grant Application Submission
Library Integrated Online System Development
Both areas continue to act as independent departments while finding that they are still very dependent on the other; the interactions of the two departments continue and the relationship thrives. This paper will take you through the steps that were used during the first collaborative effort between the two departments to merge the resources of the Computing Learn Lab and Training Area with the existing Library Services public access area. The paper will also discuss each of the other collaborative projects during the discovery, planning, and implementation phases.

References

[1]
EndNote®, ProCite®, Reference Manager® are the industry standard software tools for publishing and managing bibliographies on the Windows and Macintosh® desktop http://www.endnote.com/
[2]
Katipo Communications in New Zealand wrote Koha and it is currently distributed under the General Public License http://www.koha.org
[3]
Reference Manager®, EndNote®, ProCite® are the industry standard software tools for publishing and managing bibliographies on the Windows and Macintosh® desktop http://www.risinc.com/
[4]
United States Department of Health and Human Services, National Institutes of Health, Grants and Funding Opportunities http://www.risinc.com/
[5]
United States National Library of Medicine, National Institute of Health, Grants and Funding. http://www.nlm.nih.gov/grants.html

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cover image ACM Conferences
SIGUCCS '05: Proceedings of the 33rd annual ACM SIGUCCS conference on User services
November 2005
482 pages
ISBN:1595932003
DOI:10.1145/1099435
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 06 November 2005

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Author Tags

  1. computer lab
  2. grants
  3. help desk
  4. library services
  5. management
  6. staffing
  7. support
  8. training
  9. wireless

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SIGUCCS Fall05
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Overall Acceptance Rate 192 of 261 submissions, 74%

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