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Social acceptance of proactive mobile services: observing and anticipating cultural aspects by a sociology of user experience method

Published: 12 October 2005 Publication History

Abstract

This paper describes the method of a sociological inquiry achieved in France and Finland within the ADAMOS project. The goals of this inquiry are to understand the social factors of the acceptability for proactive mobile services and identify the cultural differences between French and Finnish users. A prospective vision of the proactive mobile services has been conceptualized and depicted in a demonstrative film. It was shown to French and Finnish people selected according to their user profiles in relation to their ICT usage: the way they conceive of ICT's in their daily lives. Individual reactions and group dynamics have been filmed and sociologically analyzed. They reveal slight differences between French and Finnish reception of the exposed concept. It suggests how the social acceptability of high-tech services could depend on archaic aspects of the user's culture.

References

[1]
ADAptive MObile Services (ADAMOS, 2003-2006; http://www.vtt.fi/virtual/adamos/): University of Oulu, VTT, CNRS, CEA, Université Joseph Fourier, France Telecom, ST Microelectronics. PROACT framework (French Ministry of Research and Academy of Finland).
[2]
de Certeau, M. (1984) The Practice of Everyday Life, University of California Press, Berkeley
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Rantakokko, T. and Arhippainen, L. Adamos Menu: Towards Adaptive Service Selection. Proc. PROW 2004.
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Rantakokko, T. Arhippainen L. and Tähti M., Evaluation of Sensor-Based UI Adaptation and Control in a Map-Application for Mobile Terminals, PSIPS, (2004)
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Privat, G. (2002) Objets Communicants, Information Ubiquiste, Communication Pervasive, ISDN-Jeudis du Numérique (04/04/02), Grenoble - France
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Hans, J. (1984) The Imperative of Responsibility: In Search of an Ethics for the Technological Age, The University of Chicago Press, Chicago.
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Blanco, E. Garro, O. Brissaud D. and Jeantet A. (1996) Intermediary object in the context of distributed design, CESA, Computational Engineering in Systems applications. Lille: Ieee-smc.
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Brun M., Cros M., Favier A., Mallein P. (2004) Les enjeux identitaires des Technologies d'Information et de Communication :les profils d'identité située dans l'usage des TIC {Identity issues of Information and Communications Technologies: users' profiles towards ICT}, in Le consommateur au coeur de l'innovation, Jean Caelen (dir.), CNRS Editions, Paris, 2004)
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NECIA project, 2004-2005, MSH-Alpes, CERAG, CIDSP, (Grenoble).

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  1. Social acceptance of proactive mobile services: observing and anticipating cultural aspects by a sociology of user experience method

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    cover image ACM Other conferences
    sOc-EUSAI '05: Proceedings of the 2005 joint conference on Smart objects and ambient intelligence: innovative context-aware services: usages and technologies
    October 2005
    316 pages
    ISBN:1595933042
    DOI:10.1145/1107548
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 12 October 2005

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    sOc-EUSAI05
    sOc-EUSAI05: Smart Objects & Ambient Intelligence
    October 12 - 14, 2005
    Grenoble, France

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    • (2016)Experience-Driven Framework for Technologically-Enhanced Environments: Key Challenges and Potential SolutionsIntelligent Interactive Multimedia Systems and Services 201610.1007/978-3-319-39345-2_47(537-546)Online publication date: 4-Jun-2016
    • (2014)On accepting smart environments at user and societal levelsUniversal Access in the Information Society10.1007/s10209-013-0327-y13:4(449-469)Online publication date: 1-Nov-2014
    • (2013)Paradoxical User Acceptance of Ambient Intelligent SystemsProceedings of International Conference on Making Sense of Converging Media10.1145/2523429.2523485(211-218)Online publication date: 1-Oct-2013
    • (2012)A User-Centric View of Intelligent Environments: User Expectations, User Experience and User Role in Building Intelligent EnvironmentsComputers10.3390/computers20100012:1(1-33)Online publication date: 27-Dec-2012
    • (2012)Selection of Information-Intensive Services: A Multi-criteria Decision ModelE-Business and Telecommunications10.1007/978-3-642-35755-8_7(85-99)Online publication date: 2012
    • (2009)The Acceptance of Domestic Ambient Intelligence Appliances by Prospective UsersProceedings of the 7th International Conference on Pervasive Computing10.1007/978-3-642-01516-8_7(77-94)Online publication date: 11-May-2009
    • (2007)Supporting independent living of the elderly with mobile-centric ambient intelligenceProceedings of the 2007 European conference on Ambient intelligence10.5555/1775401.1775409(91-107)Online publication date: 7-Nov-2007
    • (2007)Mobile virtual communities research: a synthesis of current trends and a look at future perspectivesInternational Journal of Web Based Communities10.5555/1359054.13590563:4(386-403)Online publication date: 1-Nov-2007
    • (2007)Supporting Independent Living of the Elderly with Mobile-Centric Ambient Intelligence: User Evaluation of Three ScenariosAmbient Intelligence10.1007/978-3-540-76652-0_6(91-107)Online publication date: 2007

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