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Environmental factors affecting decision support system design

Published: 01 July 1983 Publication History

Abstract

The development of a Decision Support System (DSS) that is truly responsive to user needs has proven to be a deceptively complex, error-prone, and expensive process. One of the problems seems to be a mismatch between the design approaches and the organizational design environments. Because of the mismatch, many systems which are developed cease to be used or are used for routine report generation rather than for direct support of decision makers. This paper addresses that problem by first, analyzing existing DSS design approaches and discussing their shortcomings; second, by examining the nature of organizational design environments; and third, by prescribing which design approaches are appropriate for the environmental factors that are identical.

References

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Altel, S. L., Decision Support System: Current Practice and Continuing Challenges. Reading, Massachusetts: Addison-Wesley, (1980).
[2]
Carlson, E. D. "An Approach for Designing Decision Support Systems," DATA BASE, (Winter 1979), pp 3--15.
[3]
Courbon, J. C., Grajew, J., and Tolovi, Jr., J., "Design and Implementation of Decision Support Systems by an Evolutive Approach," Unpublished Working Paper, Institut d'Aministration des Entreprises, Grenoble, France, (1978).
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Davis, G. B., Computer Data Processing. McGraw-Hill Book Company, New York, (1973), p 599.
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Gorry, G. A., and Scott Morton, M. S., "A Framework for Management Information Systems," Sloan Management Review, Vol. 13, No. 1, (Fall 1971), pp 55--70.
[6]
Keen, P. G., "Adaptive Design for Decision Support Systems," DATA BASE, Vol. 12, Nos. 1 and 2, (1980), pp 15--25.
[7]
Keen, P. G., and Wagner, G. R., "DSS: An Executive Mind-Support System," Datamation, (Nov. 1979), pp 117--122.
[8]
Simon, H. A., The New Science of Management Decision. New York; McGraw-Hill, (1970).
[9]
Sprauge, R. H., and Carlson, E. D., Building Effective Decision Support Ssytems. Prentice-Hall, Inc., Englewood Cliffs, New Jersey, (1982).
[10]
Yadav, S. B., "A Methodology for modeling and organization to determine and derive information systems requirement," Unpublished Dissertation, Georgia State University, (1981).

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cover image ACM SIGMIS Database: the DATABASE for Advances in Information Systems
ACM SIGMIS Database: the DATABASE for Advances in Information Systems  Volume 14, Issue 4
Summer 1983
52 pages
ISSN:0095-0033
EISSN:1532-0936
DOI:10.1145/1113487
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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 July 1983
Published in SIGMIS Volume 14, Issue 4

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