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Transition relevance place: a proposal for adaptive user interface in natural language dialog management systems

Published: 21 April 2006 Publication History

Abstract

In this paper, we describe how users transfer language behavior commonly associated with directed dialog to natural language systems: they respond to the initial prompt with a single word (holophrase) instead of the naturally occurring unit of conversation (a sentence). We evaluate two solutions to this problem and offer a conversational turn-taking method together with a discourse clause tutorial as the effective way to get repeat callers to adapt to the natural language dialog style.

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cover image ACM Conferences
CHI EA '06: CHI '06 Extended Abstracts on Human Factors in Computing Systems
April 2006
1914 pages
ISBN:1595932984
DOI:10.1145/1125451
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 April 2006

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Author Tags

  1. adaptive user interface
  2. dialog manager
  3. directed dialog
  4. natural language
  5. usability
  6. voice user interface

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CHI06
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CHI06: CHI 2006 Conference on Human Factors in Computing Systems
April 22 - 27, 2006
Québec, Montréal, Canada

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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