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Factors defining face-to-face interruptions in the office environment

Published: 21 April 2006 Publication History

Abstract

This paper presents an on-going investigation on interruptions in the office caused by face-to-face interactions between knowledge workers. The study aims to identify opportunities for interactive solutions that will support both, the interrupters and the interrupted. The study involves contextual interviews and observations of how administrative assistants manage interruptions.

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Cited By

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  • (2024)What really bothers us about work interruptions? Investigating the characteristics of work interruptions and their effects on office workersWork & Stress10.1080/02678373.2024.230352738:2(157-181)Online publication date: 9-Feb-2024
  • (2015)Student Response to Teaching of Memory Cues and Resumption Strategies in Computer Science ClassesProceedings of the 46th ACM Technical Symposium on Computer Science Education10.1145/2676723.2677234(6-11)Online publication date: 24-Feb-2015
  • (2010)Supporting Expertise Communication in Developer-Centered Collaborative Software Development EnvironmentsCollaborative Software Engineering10.1007/978-3-642-10294-3_11(219-236)Online publication date: 10-Feb-2010
  • Show More Cited By

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cover image ACM Conferences
CHI EA '06: CHI '06 Extended Abstracts on Human Factors in Computing Systems
April 2006
1914 pages
ISBN:1595932984
DOI:10.1145/1125451
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 April 2006

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Author Tags

  1. ambient intelligence
  2. contextual study
  3. interruptions
  4. smart office

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CHI06
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CHI06: CHI 2006 Conference on Human Factors in Computing Systems
April 22 - 27, 2006
Québec, Montréal, Canada

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

View all
  • (2024)What really bothers us about work interruptions? Investigating the characteristics of work interruptions and their effects on office workersWork & Stress10.1080/02678373.2024.230352738:2(157-181)Online publication date: 9-Feb-2024
  • (2015)Student Response to Teaching of Memory Cues and Resumption Strategies in Computer Science ClassesProceedings of the 46th ACM Technical Symposium on Computer Science Education10.1145/2676723.2677234(6-11)Online publication date: 24-Feb-2015
  • (2010)Supporting Expertise Communication in Developer-Centered Collaborative Software Development EnvironmentsCollaborative Software Engineering10.1007/978-3-642-10294-3_11(219-236)Online publication date: 10-Feb-2010
  • (2009)Efficient Topic-Based File Sharing in Hybrid Wireless NetworksProceedings of the 42nd Hawaii International Conference on System Sciences10.1109/HICSS.2009.180(1-9)Online publication date: 5-Jan-2009
  • (2009)Generations in the WorkplaceProceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Part III: Applications and Services10.1007/978-3-642-02713-0_47(441-450)Online publication date: 14-Jul-2009
  • (2008)AssistanceProceedings of the 2008 ACM conference on Computer supported cooperative work10.1145/1460563.1460658(609-618)Online publication date: 8-Nov-2008
  • (2008)The economy of collective attention for situated knowledge collaboration in software developmentProceedings of the 2008 international workshop on Cooperative and human aspects of software engineering10.1145/1370114.1370142(109-112)Online publication date: 13-May-2008
  • (2008)Understanding and Improving Collective Attention Economy for Expertise SharingProceedings of the 20th international conference on Advanced Information Systems Engineering10.1007/978-3-540-69534-9_14(167-181)Online publication date: 16-Jun-2008
  • (2007)Reducing the cost of communication and coordination in distributed software developmentProceedings of the 1st international conference on Software engineering approaches for offshore and outsourced development10.5555/1778650.1778663(152-169)Online publication date: 5-Feb-2007
  • (2007)Unpacking the social dimension of external interruptionsProceedings of the 2007 ACM International Conference on Supporting Group Work10.1145/1316624.1316686(399-408)Online publication date: 4-Nov-2007
  • Show More Cited By

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