skip to main content
article

Words matter. talk about people: not customers, not consumers, not users

Published: 01 September 2006 Publication History

Abstract

No abstract available.

References

[1]
Sterling, B. (2002). Tomorrow Now: Envisioning the Next Fifty Years. New York: Random House.
[2]
Sterling, B. (2005). Shaping things. Cambridge, MA: MIT Press.

Cited By

View all
  • (2023)Interactors, not Users! Towards a Neutral Interaction DesignHuman-Computer Interaction – INTERACT 202310.1007/978-3-031-42293-5_64(512-516)Online publication date: 26-Aug-2023
  • (2023)Putting the power back in empowerment: Stakeholder perspectives on community empowerment in energy transformationsEnvironmental Policy and Governance10.1002/eet.204333:5(459-473)Online publication date: 11-Jan-2023
  • (2022)Participant Observation to Apply an Empirical Method of Codesign with ChildrenAdvances in Human-Computer Interaction10.1155/2022/11018472022Online publication date: 1-Jan-2022
  • Show More Cited By

Index Terms

  1. Words matter. talk about people: not customers, not consumers, not users

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image Interactions
    Interactions  Volume 13, Issue 5
    Gadgets, part 2: the science of gadgetry
    September + October 2006
    63 pages
    ISSN:1072-5520
    EISSN:1558-3449
    DOI:10.1145/1151314
    Issue’s Table of Contents

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 01 September 2006
    Published in INTERACTIONS Volume 13, Issue 5

    Permissions

    Request permissions for this article.

    Check for updates

    Qualifiers

    • Article

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)160
    • Downloads (Last 6 weeks)20
    Reflects downloads up to 05 Mar 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2023)Interactors, not Users! Towards a Neutral Interaction DesignHuman-Computer Interaction – INTERACT 202310.1007/978-3-031-42293-5_64(512-516)Online publication date: 26-Aug-2023
    • (2023)Putting the power back in empowerment: Stakeholder perspectives on community empowerment in energy transformationsEnvironmental Policy and Governance10.1002/eet.204333:5(459-473)Online publication date: 11-Jan-2023
    • (2022)Participant Observation to Apply an Empirical Method of Codesign with ChildrenAdvances in Human-Computer Interaction10.1155/2022/11018472022Online publication date: 1-Jan-2022
    • (2022)From little things, big things grow: Facilitating community empowerment in the energy transformationEnergy Research & Social Science10.1016/j.erss.2021.10235384(102353)Online publication date: Feb-2022
    • (2022)Energy/power as a tool that disciplines and reproduces the energy order and as a critical-analytical perspective on energy policyEnergy Policy10.1016/j.enpol.2021.112750161(112750)Online publication date: Feb-2022
    • (2022)Towards An Age-Friendly Design LensJournal of Population Ageing10.1007/s12062-022-09367-515:2(541-556)Online publication date: 7-May-2022
    • (2021)Rethinking community empowerment in the energy transformation: A critical review of the definitions, drivers and outcomesEnergy Research & Social Science10.1016/j.erss.2020.10187172(101871)Online publication date: Feb-2021
    • (2018)Creative upcycling: Reconnecting people, materials and place through makingJournal of Cleaner Production10.1016/j.jclepro.2018.03.317189(145-154)Online publication date: Jul-2018
    • (2017)Family, Friends, and Cultural Connectedness: A Comparison Between WeChat and Facebook User Motivation, Experience and NPS Among Chinese People Living OverseasCross-Cultural Design10.1007/978-3-319-57931-3_30(369-382)Online publication date: 14-May-2017
    • (2015)ReferencesUnderstanding your Users10.1016/B978-0-12-800232-2.09983-1(510-519)Online publication date: 2015
    • Show More Cited By

    View Options

    Login options

    Full Access

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    HTML Format

    View this article in HTML Format.

    HTML Format

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media