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The use of dynamic tracing for troubleshooting

Published: 18 March 2005 Publication History

Abstract

As technology expands and more advanced computer systems come about, troubleshooting becomes more of a problem. Computer systems such as SAP, PeopleSoft, and airport logistics systems have expanded with the smallest implementation having on the order of four servers and millions of lines of code to a large implementation of hundreds of servers and billions of lines of code. Troubleshooting of these complex systems could become a nightmare for the troubleshooter. In this paper we will first look at the current state of troubleshooting and investigate their shortcomings. We will then propose an alternative to the current system to overcome those shortcomings. The idea is to have a system that will help to pinpoint the troubled area of a computer system before troubleshooting.

References

[1]
"Simple Network Management Protocol" Cisco Documentation. 2002. Cisco. February 2002 http://www.cisco.com/univercd/cc/td/doc/cisintwk/ito_doc/smnp.htm
[2]
"Problem Solving and Decision Making" Kepner Tregoe 2004.
[3]
"Solaris Dynamic Tracing Guide" Sun Microsystems Documentation. 2004. Sun Microsystems. http://docs.sun.com/db/doc/817-6223
[4]
Mauro, Jim and McDougall, Richard. Solaris Internals: Core Kernel Components. Sun Microsystems Press, 2001
[5]
We also would like to mention that the web blogs of Bryan Cantrill (http://blogs.sun.com/roller/page/bmc) and Adam Leventhal (http://blogs.sun.com/roller/page/ahl) were useful in coming up with some of the D programs that were used in this paper.

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cover image ACM Conferences
ACMSE '05 vol 2: Proceedings of the 43rd annual ACM Southeast Conference - Volume 2
March 2005
430 pages
ISBN:1595930590
DOI:10.1145/1167253
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 18 March 2005

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ACM SE05
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ACM SE05: ACM Southeast Regional Conference 2005
March 18 - 20, 2005
Georgia, Kennesaw

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Overall Acceptance Rate 502 of 1,023 submissions, 49%

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