The use of dynamic tracing for troubleshooting
Pages 311 - 314
Abstract
As technology expands and more advanced computer systems come about, troubleshooting becomes more of a problem. Computer systems such as SAP, PeopleSoft, and airport logistics systems have expanded with the smallest implementation having on the order of four servers and millions of lines of code to a large implementation of hundreds of servers and billions of lines of code. Troubleshooting of these complex systems could become a nightmare for the troubleshooter. In this paper we will first look at the current state of troubleshooting and investigate their shortcomings. We will then propose an alternative to the current system to overcome those shortcomings. The idea is to have a system that will help to pinpoint the troubled area of a computer system before troubleshooting.
References
[1]
"Simple Network Management Protocol" Cisco Documentation. 2002. Cisco. February 2002 http://www.cisco.com/univercd/cc/td/doc/cisintwk/ito_doc/smnp.htm
[2]
"Problem Solving and Decision Making" Kepner Tregoe 2004.
[3]
"Solaris Dynamic Tracing Guide" Sun Microsystems Documentation. 2004. Sun Microsystems. http://docs.sun.com/db/doc/817-6223
[4]
Mauro, Jim and McDougall, Richard. Solaris Internals: Core Kernel Components. Sun Microsystems Press, 2001
[5]
We also would like to mention that the web blogs of Bryan Cantrill (http://blogs.sun.com/roller/page/bmc) and Adam Leventhal (http://blogs.sun.com/roller/page/ahl) were useful in coming up with some of the D programs that were used in this paper.
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Publication History
Published: 18 March 2005
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