Ayami Ogura
Abstract
In developing the Andrew Help System, we considered the following design goals:• The Help System must access a very large set of information quickly and easily• The Help System must be flexible and accomodate all levels of usersThe system must be easy to use for beginnersThe system must be robust enough for experts• The Help System must display multiple document formats on different terminal types• The Help System must be hypermedia-based, with links, cross-references, and multiple windows, displaying both text and graphics
Index Terms
- The design and maintenance of the Andrew help system: providing a large set of information to a large community of users
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