skip to main content
10.1145/122778.122787acmconferencesArticle/Chapter ViewAbstractPublication PagesdocConference Proceedingsconference-collections
Article
Free Access

Procedure writing across domains: nuclear power plant procedures and computer documentation

Published:01 October 1991Publication History
First page image

References

  1. Andrews, E.A. (1991). Plugging the gap between E-mail and video con~erencing, New York Times, Sunday, June 23, F-9 (a report on the software product Aspects by Group Technologies, Inc.).Google ScholarGoogle Scholar
  2. ANSI-X3.5. (1970). Standard F lowchart Symbols and Their Use in Information Processing. New York: American National Standards Institute, Inc.Google ScholarGoogle Scholar
  3. Aspinall, K.K. (1976). Use of a decision tree to improve accuracy of diagnosis. Nursing Research, 28(3), pp. 182-185.Google ScholarGoogle Scholar
  4. Barnes, V.E., Bramwell, A.T., Olson, J., Wieringa, D.R., & Wilson, R.A. (in press). The Extent, Nature, Causes, and Consequences o. f Procedure Violations in U.S. Nuclear Power Plants: A Follow-Up to Chgrnobyl. Washington, DC: U.S. Nuclear Regulatory Commission.Google ScholarGoogle Scholar
  5. Barnes, V.E., Moore, C.J., Wieringa, D.R., Isakson, C.S., Kono, B.K., & Gruel, R.L. (1989). Techniques for Preparing Flowchart-Format Emergency Operating Procedures (Report No. NUREG/CR-5228). Washington, DC: National Technical Information Service.Google ScholarGoogle Scholar
  6. Bovair, S., & Kieras, D.E. (1989). Toward a Model of Acquiring Procedures from Text (Report No. 30). Ann Arbor, MI: University of Michigan.Google ScholarGoogle Scholar
  7. Brooks, F.B. (1975). The Mythical Man-Month: Essays on Software Engineering. Reading, MA: Addison-Wesley. Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Carroll, J.M. (1990). The Nurnberg Funnel: Minimalist Instruction for Practical Computer Skill. Cambridge, MA: MIT Press. Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. Dixon, P. (1987). The structure of mental plans for following directions. Journal of Experimental Psychology, 13(1), pp. 18- 26.Google ScholarGoogle Scholar
  10. Farkas, D.K. & Williams, T.R. (1990). John Carroll's Nurnberg Funnel and minimalist documentation. IEEE Transactions on Professional Communication, 33(4), pp. 182-187.Google ScholarGoogle ScholarCross RefCross Ref
  11. Farkas, D. K., & Farkas, N.B. (1981). Manuscript surprises: A problem in copy editing. Technical Communication, 28(2), pp. 12-22.Google ScholarGoogle Scholar
  12. Fuchs, F., Engelschall, J., & Imlay, O. (1981). Human Engineering Guidelines for Use in Preparing Emergency Operating Procedures for Nuclear Power Plants (Report No. NUREG/CR-1999). Washington, DC: National Technical Information Service.Google ScholarGoogle Scholar
  13. Gall, J. (1976). $ystemantics: How Systems Work and Especially How They Fail. New York: P~x~ket Books.Google ScholarGoogle Scholar
  14. Greif, I. (1988). Computer Supported Cooperative Work: A Book ofReadings. Palo Alto, CA: Morgan Kaufman. Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. Holland, V., Charrow, V., & Wright, W. (1988). How can technical writers write effectively for several audiences at once? In L. Beene & P. White (Eds.), Solving Problems in Technical Writing (pp. 27-54). New York: Oxford University Press.Google ScholarGoogle Scholar
  16. Huckin, T.N. (1983). A cognitive approach to readability. In P.V. Anderson, R.J. Brockman, and C.R. Miller (Eds.), New E~ay~ ~n Technical and $clcntific Communication: Rcsearclg Theory, Practice (pp. 90-110). New York: Baywood Publishing Company, Inc.Google ScholarGoogle Scholar
  17. Kammann, R. (1975). The comprehensibility of printed instructions and the flowchart alternative. Human Factors, 25(2), pp. 183-191.Google ScholarGoogle ScholarCross RefCross Ref
  18. Krogsaeter, M., Larsen, J.S., Nielsen, S., & Owre, F. (1989a). The computerized procedure system COPMA and its user interface. Paper presented at the International Atomic Energy Agency Specialist Meeting "Artificial Intelligence in Nuclear Power Plants," October 10-12, 1989, Helsinkl, Finland.Google ScholarGoogle Scholar
  19. Kxogsaeter, M., Larsen, J.S., Nilsen, S., Nelson, W.R., & Owre, F. (1989b). Computerized procedures: The COPMA System and its proposed validation program. Paper presented at Expert Systems Applications for the Electric Power Industry, June 5-8, 1989, Orlando, FL.Google ScholarGoogle Scholar
  20. Mirel, B. (1988). The politics of usability: The organizational functions of an in house manual. In S. Doheny-Farina (Ed.), Effective Documentation: What We Have Learned j~om the Research (pp. 277-297). Cambridge, MA: MIT Press.Google ScholarGoogle Scholar
  21. Moore, C.J., Kono, B.K., Wieringa, D.R., Barnes, V.E., Isakson, C.J., & Gruel, R.L. Graphic design tools for promoting the usability of flowchart-format procedures and other functional graphic images. TC's Toolbox, l'roceedings of the STC Region 7 Conference, October 12-13, 1990, Portland, OR, Society for Technical Communication, pp. 94-107.Google ScholarGoogle Scholar
  22. Norman, D.A. (1988). The Psychology of Everyday Things. New York: Basic Books.Google ScholarGoogle Scholar
  23. President's Commission on Three Mile Island. (1979). Report of the President's Commission on Three Mile Island. Washington, DC: U.S. Government Printing Office.Google ScholarGoogle Scholar
  24. Tolbert, C.A., Moore, C.J., & Wieringa, D.R. (in press). Emerging issues for procedures in the nuclear power industry. Proceedings of the Human Factors Society 35th Annual Meeting. Santa Monica, CA: The Human Factors Society.Google ScholarGoogle Scholar
  25. Tuddenham, Wj. (1968). The use of logical flow charts as an aid in teaching roentgen diagnosis. American Journal of Roentgenology, 102(4), pp. 707-803.Google ScholarGoogle Scholar
  26. U.S. Nudear Regulatory Commission. (1982). Guidelines for the Preparation of Emergency Operating Procedures (Report No. NUREG-0899). Washington, DC: U.S. Nuclear Regulatory Commission.Google ScholarGoogle Scholar

Index Terms

  1. Procedure writing across domains: nuclear power plant procedures and computer documentation

      Recommendations

      Comments

      Login options

      Check if you have access through your login credentials or your institution to get full access on this article.

      Sign in
      • Published in

        cover image ACM Conferences
        SIGDOC '91: Proceedings of the 9th annual international conference on Systems documentation
        October 1991
        161 pages
        ISBN:089791452X
        DOI:10.1145/122778

        Copyright © 1991 ACM

        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 1 October 1991

        Permissions

        Request permissions about this article.

        Request Permissions

        Check for updates

        Qualifiers

        • Article

        Acceptance Rates

        Overall Acceptance Rate355of582submissions,61%

      PDF Format

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader