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Evaluating clinicians' experience in a telemedicine application: a presence perspective

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OZCHI '06: Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments

Pages 47 - 54

https://doi.org/10.1145/1228175.1228187

Published: 20 November 2006 Publication History

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Abstract

The Virtual Critical Care Unit, (ViCCU®) is a telemedicine system that allows a specialist at a major referral hospital to direct a team in a rural hospital. ViCC® allows remote consultation to take place based on the transmission of multiple channels of real-time video/audio information of the patient, the clinical team, x-ray/paper documents and patient vital signs from the remote site to the specialist. This paper explores clinicians' experience of presence in a telemedicine application. In this study we used a modified version of the Slater-Usoh-Steed (SUS) presence questionnaire to measure clinicians' sense of presence when using ViCC®. We also explored the relationship between presence felt when using ViCCU® and personal, usability and media factors. Initial results indicate that in this context, personal factors influenced clinicians experience of presence and that there was a positive relationship between presence and both usability and media factors. Reflection on some of the challenges in conducting this study in an emergency department and the appropriateness of the SUS presence measure in this real setting are also included.

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Cited By

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Bhat KJain MKumar N(2021)Infrastructuring Telehealth in (In)Formal Patient-Doctor ContextsProceedings of the ACM on Human-Computer Interaction10.1145/34760645:CSCW2(1-28)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3476064
Hardy JWyche SVeinot T(2019)Rural HCI ResearchProceedings of the ACM on Human-Computer Interaction10.1145/33592983:CSCW(1-33)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359298
Rubya SYarosh SLee CPoltrock SBarkhuus LBorges MKellogg W(2017)Video-Mediated Peer Support in an Online Community for Recovery from Substance Use DisordersProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998246(1454-1469)Online publication date: 25-Feb-2017
https://dl.acm.org/doi/10.1145/2998181.2998246
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Evaluating clinicians' experience in a telemedicine application: a presence perspective

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OZCHI '06: Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments

November 2006

434 pages

ISBN:1595935452

DOI:10.1145/1228175

Conference Chair:
Toni Robertson
University of Technology, Sydney
,
Editors:
Jesper Kjeldskov
Aalborg University, Aalborg East, Denmark
,
Jeni Paay
Aalborg University, Aalborg East, Denmark

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 20 November 2006

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OZCHI '06 Paper Acceptance Rate 36 of 70 submissions, 51%;

Overall Acceptance Rate 362 of 729 submissions, 50%

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Bhat KJain MKumar N(2021)Infrastructuring Telehealth in (In)Formal Patient-Doctor ContextsProceedings of the ACM on Human-Computer Interaction10.1145/34760645:CSCW2(1-28)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3476064
Hardy JWyche SVeinot T(2019)Rural HCI ResearchProceedings of the ACM on Human-Computer Interaction10.1145/33592983:CSCW(1-33)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359298
Rubya SYarosh SLee CPoltrock SBarkhuus LBorges MKellogg W(2017)Video-Mediated Peer Support in an Online Community for Recovery from Substance Use DisordersProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998246(1454-1469)Online publication date: 25-Feb-2017
https://dl.acm.org/doi/10.1145/2998181.2998246
Kraal BPopovic VBeaver S(2012)Emerging work practice with a telehealth stethoscopeProceedings of the 24th Australian Computer-Human Interaction Conference10.1145/2414536.2414587(308-317)Online publication date: 26-Nov-2012
https://dl.acm.org/doi/10.1145/2414536.2414587
Alem L(2009)Presence in Video-Mediated Interactions: Case Studies at CSIROMedia Space 20 + Years of Mediated Life10.1007/978-1-84882-483-6_23(369-392)Online publication date: 2009
https://doi.org/10.1007/978-1-84882-483-6_23
Stevenson DBidwell NVetere FGraham CSatchell C(2008)Training and process changeProceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat10.1145/1517744.1517765(65-72)Online publication date: 8-Dec-2008
https://dl.acm.org/doi/10.1145/1517744.1517765
Söderholm HSonnenwald DCairns BManning JWelch GFuchs HGross TInkpen K(2007)The potential impact of 3d telepresence technology on task performance in emergency trauma careProceedings of the 2007 ACM International Conference on Supporting Group Work10.1145/1316624.1316636(79-88)Online publication date: 4-Nov-2007
https://dl.acm.org/doi/10.1145/1316624.1316636
Melo PAlem L(2007)Selective Analysis of Linguistic Features Used in Video Mediated Collaboration: An Indicator of Users Sense of Co-presenceHuman-Computer Interaction – INTERACT 200710.1007/978-3-540-74800-7_16(211-214)Online publication date: 2007
https://doi.org/10.1007/978-3-540-74800-7_16

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