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Desafios para testes de usuários em sistemas colaborativos - lições de um estudo de caso

Published: 19 November 2006 Publication History

Abstract

Collaborative systems evaluation is still an open issue for researchers working on the fields of HCI and CSCW. In this paper we present the challenges experienced by evaluators in a real system evaluation. These challenges and the discussion about them contribute to the research in the field, as well as to the planning of evaluations involving users for collaborative systems.

References

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Baker, K., Greenberg, S. and Gutwin, S. (2001) "Heuristic evaluation of groupware based on the mechanics of collaboration", Proceedings of EHCI'01. LNCS, V. 2254, 123--139, Springer-Verlag.
[2]
CNS - Conselho Nacional de Saúde. (1996) Resolução número 196/96 sobre pesquisas envolvendo seres humanos. http://www.datasus.gov.br/conselho/reso196/RES19696.htm.
[3]
Grudin, J. (1988). Why groupware applications fail: Problems in design and evaluation. Office: Technology and People, 4(3), 245--264.
[4]
Pinelle, D. and Gutwin, C. (2000) A review of groupware evaluations, Proceedings of 9th IEEE WETICE 2000, USA.
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Pinelle, D. and Gutwin, C. (2002) Groupware walkthrough: adding context to groupware usability evaluation, Proceedings of CHI 2002, p.455--462.
[6]
Pozzer, C. T., Lima, L. S., Raposo, A. B., Vieira, C. J. G., (2005) A Multi-user Videoconference-based Collaboration Tool: Design and Implementation Issues. Proceedings of CSCWD 2005, p. 547--552, U.K.
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Steves, M. P, Morse, E., Gutwin, G., Greenberg, S. "A Comparison of Usage Evaluation and Inspection Methods for Assessing Groupware Usability". Group 2001. pp 125--134.
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Twidale, M., Randall, D., Bentley, R. (1994) "Situated Evaluation for Cooperative Systems". CSCW '94, 441--452.

Cited By

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  • (2013)Repositório Virtual para Catalogação de Métodos de Avaliação para Sistemas ColaborativosProceedings of the X Brazilian Symposium in Collaborative Systems10.5555/2542508.2542536(152-155)Online publication date: 8-Oct-2013
  • (2012)Caracterização das adaptações em métodos de avaliação para aplicações colaborativasProceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems10.5555/2393536.2393579(297-300)Online publication date: 5-Nov-2012
  • (2012)An Overview of Evaluation Methods for Collaborative SystemsProceedings of the 2012 Brazilian Symposium on Collaborative Systems10.1109/SBSC.2012.29(127-135)Online publication date: 15-Oct-2012

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Published In

cover image ACM Other conferences
IHC '06: Proceedings of VII Brazilian symposium on Human factors in computing systems
November 2006
251 pages
ISBN:1595934324
DOI:10.1145/1298023
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • SBC: Brazilian Computer Society
  • CEIHC - SBC Special Interest Group in Human-Computer Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 November 2006

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Author Tags

  1. collaborative systems
  2. evaluation
  3. user testing

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IHC'06
Sponsor:
  • SBC
IHC'06: VII Symposium on Human Factors in Computer Systems
November 19 - 22, 2006
Natal, RN, Brazil

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IHC '06 Paper Acceptance Rate 20 of 68 submissions, 29%;
Overall Acceptance Rate 331 of 973 submissions, 34%

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Cited By

View all
  • (2013)Repositório Virtual para Catalogação de Métodos de Avaliação para Sistemas ColaborativosProceedings of the X Brazilian Symposium in Collaborative Systems10.5555/2542508.2542536(152-155)Online publication date: 8-Oct-2013
  • (2012)Caracterização das adaptações em métodos de avaliação para aplicações colaborativasProceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems10.5555/2393536.2393579(297-300)Online publication date: 5-Nov-2012
  • (2012)An Overview of Evaluation Methods for Collaborative SystemsProceedings of the 2012 Brazilian Symposium on Collaborative Systems10.1109/SBSC.2012.29(127-135)Online publication date: 15-Oct-2012

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