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Uma proposta de institucionalização da usabilidade alinhada com práticas do modelo CMMI e foco nas necessidades da organização

Published: 19 November 2006 Publication History

Abstract

This paper presents a proposal to perform usability institutionalization in software development organizations, focusing on the association of existing practices in the field of Human Computer Interaction (HCI) with CMMI practices and organization needs. In this work, we intend to demonstrate (to usability professionals), that usability practices can be associated with some existing organizational practices, in an appropriate and collaborative manner. We also intend to demonstrate (this time, to the whole organization), that these practices can help to improve the quality of their products and, consequently, the maturity of the development process of the organization.

References

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Bias, R. G., & Mayhew, D. J. Cost-justifying usability: An update for the Internet age. 2nd ed. San Francisco, CA: Morgan Kaufmann Publishers. 2005
[2]
CMMI-SW. Capability Maturity Model® Integration, Version 1.1, Software Engineering Institute, Pittsburgh, PA 15213-3990, 2002.
[3]
Furtado, E.; Carvalho, F.; Sousa, K.; Schilling, A.; Falcão, D.; Fava, F. Interatividade na Televisão Digital Brasileira: Estratégias de Desenvolvimento das Interfaces. In: SBRT 2005 -- Simpósio Brasileiro de Telecomunicações, 2005. São Paulo, 2005.
[4]
ISO 9241. Requisitos Ergonômicos para Trabalho de Escritórios com Computadores, Parte 11: Orientações sobre Usabilidade, ISO 9241-11, International Standards Organization, 1992.
[5]
ISO 13407. Human-centred design processes for interactive system teams. 1999
[6]
ISO TR 18529. Ergonomics of human system interaction -- human-centred lifecycle process descriptions. 2000.
[7]
Kruchten, P. The Rational Unified Process -- An Introduction. 2 Ed. New Jersey: Addison-Wesley, 2000.
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Kulpa, Margaret K.; Johnson, Kent A. Interpreting the CMMI: A Process Improvement Approach. Auerbach Publications, 2003.
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Micheline, A.; Furtado, E. Uma Proposta de Integração de Práticas de IHC em Áreas de Processo do CMMI Nível 3. Trabalho de Conclusáo de Curso. Universidade de Fortaleza, 2005.
[10]
Nielsen, J. Usability engineering. Ed. Morgan Kaufmann, San Diego, 1993.
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Nielsen, J. Evangelizing Usability: Change Your Strategy at the Halfway Point, Jakob Nielsen's Alertbox. <http://www.useit.com/alertbox/enterprise.html>, 2005.
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Rocha, H. V. da.; Baranauskas, M. C. C. Design e Avaliação de Interfaces Humano-Computador. NIED -- Núcleo de Informática Aplicada à Educação, UNICAMP -- Universidade Estadual de Campinas, 2003.
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Schaffer, E. Institutionalization of Usability, Addison-Wesley Professional, 2004.
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Sousa, K.; Furtado, E.; Mendonca, H. UPi - A Software Development Process Aiming at Usability, Productivity and Integration. In: CLIHC 2005 - Congresso Latino-Americano de IHC, 2005, México. 2005.

Cited By

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  • (2017)IT Professional Preferences to Evaluate Systems UsabilityAdvances in Usability and User Experience10.1007/978-3-319-60492-3_42(437-448)Online publication date: 24-Jun-2017
  • (2015)Towards a framework that promotes integration between the UX design and SCRUM, Aligned to CMMI2015 10th Iberian Conference on Information Systems and Technologies (CISTI)10.1109/CISTI.2015.7170443(1-4)Online publication date: Jun-2015
  • (2008)Uma estratégia de apoio à institucionalização da usabilidade em ambientes de desenvolvimento ágilProceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems10.5555/1497470.1497494(214-223)Online publication date: 21-Oct-2008

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Published In

cover image ACM Other conferences
IHC '06: Proceedings of VII Brazilian symposium on Human factors in computing systems
November 2006
251 pages
ISBN:1595934324
DOI:10.1145/1298023
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • SBC: Brazilian Computer Society
  • CEIHC - SBC Special Interest Group in Human-Computer Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 November 2006

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Author Tags

  1. CMMI
  2. process improvement
  3. usability

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IHC'06
Sponsor:
  • SBC
IHC'06: VII Symposium on Human Factors in Computer Systems
November 19 - 22, 2006
Natal, RN, Brazil

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IHC '06 Paper Acceptance Rate 20 of 68 submissions, 29%;
Overall Acceptance Rate 331 of 973 submissions, 34%

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Cited By

View all
  • (2017)IT Professional Preferences to Evaluate Systems UsabilityAdvances in Usability and User Experience10.1007/978-3-319-60492-3_42(437-448)Online publication date: 24-Jun-2017
  • (2015)Towards a framework that promotes integration between the UX design and SCRUM, Aligned to CMMI2015 10th Iberian Conference on Information Systems and Technologies (CISTI)10.1109/CISTI.2015.7170443(1-4)Online publication date: Jun-2015
  • (2008)Uma estratégia de apoio à institucionalização da usabilidade em ambientes de desenvolvimento ágilProceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems10.5555/1497470.1497494(214-223)Online publication date: 21-Oct-2008

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