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Information "bridging" in a global organization

Published: 22 October 2007 Publication History

Abstract

This paper describes an interview study investigating the collaborative information-seeking and sharing practices of a global software testing team. A site located in Europe was used as a temporal bridge to help in managing time zome differences between the US, China and India, All sites utilized this bridge for critical, synchronous information seeking. Interviews suggest that bridging can be a taxing job and that the success of the bridging arragement depended upon an intricate balance of temporal, infrastructure and cultural factors.

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Cited By

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  • (2012)Instant Messaging in Global Software TeamsAdvancing Collaborative Knowledge Environments10.4018/978-1-61350-459-8.ch010(158-179)Online publication date: 2012
  • (2010)Instant Messaging in Global Software TeamsInternational Journal of e-Collaboration10.4018/jec.20100701036:3(43-63)Online publication date: 1-Jul-2010
  • (2008)Guidelines for Effective Bridging in Global Software EngineeringProceedings of the 2008 IEEE International Conference on Global Software Engineering10.1109/ICGSE.2008.16(23-32)Online publication date: 17-Aug-2008
  • Show More Cited By

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Published In

cover image DL Hosted proceedings
CASCON '07: Proceedings of the 2007 conference of the center for advanced studies on Collaborative research
October 2007
387 pages

Sponsors

  • IBM Toronto Software Lab
  • IBM Centers for Advanced Studies (CAS)

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IBM Corp.

United States

Publication History

Published: 22 October 2007

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Overall Acceptance Rate 24 of 90 submissions, 27%

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View all
  • (2012)Instant Messaging in Global Software TeamsAdvancing Collaborative Knowledge Environments10.4018/978-1-61350-459-8.ch010(158-179)Online publication date: 2012
  • (2010)Instant Messaging in Global Software TeamsInternational Journal of e-Collaboration10.4018/jec.20100701036:3(43-63)Online publication date: 1-Jul-2010
  • (2008)Guidelines for Effective Bridging in Global Software EngineeringProceedings of the 2008 IEEE International Conference on Global Software Engineering10.1109/ICGSE.2008.16(23-32)Online publication date: 17-Aug-2008
  • (2008)Guidelines for effective eridging in global software engineeringSoftware Process: Improvement and Practice10.1002/spip.40313:6(477-492)Online publication date: 20-Oct-2008

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