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Community information centers: e-governance at subdistrict level: a case study

Published: 10 December 2007 Publication History

Abstract

The eight North Eastern states of India have traditionally been less developed due to geographic remoteness and difficult hilly terrain. The Government of India in 2002 set up 487 Community Information Centers (CICs) at the block level. The CICs, besides offering basic services like Internet browsing, E-mail and Training in computer fundamentals, also provide citizen centric or G2C services. E-Suvidha is a single-window front-end for such services and is offered by many CICs. A Block Community Portal or individual website has been developed for each CIC which provides an interactive platform for collaboration within and outside the community and information of local interest. Several proactive CIC operators are implementing some praiseworthy best practices at the CICs under different categories viz, electoral activity, e-Governance services, examination results and other multifarious activities. Awareness programs are conducted by the CIC operators.
The CICs have been established against insuperable odds. They have substantially impacted socio-economic development of the region. This paper elucidates how e-Government services are being delivered virtually at the doorstep of citizens for their all round benefit and development of the region.

References

[1]
Bowman, B., Debray, S. K., and Peterson, L. L. Reasoning about Naming Systems. ACM Trans. Program. Lang. Syst., 15, 5 (Nov. 1993), 795--825.
[2]
Das, S., Mukhopadhyay, D., Krishna R., Venkataramana, Y. Critical Evaluation of Community Information Centres in the North-East: Achievements and Prospects, National Council of Applied Economic Research, June 2004
[3]
Venkatesan R. Social Cost Benefit Analysis of Setting up Community Information Centres (Computer Kiosks): A Case Study in India's North-East, National Council of Applied Economic Research, January 2007.
[4]
http://www.assamagribusiness.nic.in

Cited By

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  • (2021)Dakter BariProceedings of the ACM on Human-Computer Interaction10.1145/34491185:CSCW1(1-30)Online publication date: 22-Apr-2021
  • (2017)The Influence of Intangible (‘Soft’) Constructs on the Outcome of Community ICT Initiatives in Ghana: A Gap Archetype AnalysisTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/j.1681-4835.2016.tb00562.x77:1(1-22)Online publication date: 5-Dec-2017
  • (2014)E-government intermediaries and the challenges of access and trustACM Transactions on Computer-Human Interaction10.1145/255998521:2(1-22)Online publication date: 1-Feb-2014

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  1. Community information centers: e-governance at subdistrict level: a case study

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    cover image ACM Other conferences
    ICEGOV '07: Proceedings of the 1st international conference on Theory and practice of electronic governance
    December 2007
    471 pages
    ISBN:9781595938220
    DOI:10.1145/1328057
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 10 December 2007

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    Author Tags

    1. IT
    2. citizen services
    3. e-governance
    4. education
    5. entertainment
    6. information services
    7. internet kiosks
    8. permanent account number (PAN)
    9. telecentres

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    ICEGOV '07 Paper Acceptance Rate 33 of 130 submissions, 25%;
    Overall Acceptance Rate 350 of 865 submissions, 40%

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    Cited By

    View all
    • (2021)Dakter BariProceedings of the ACM on Human-Computer Interaction10.1145/34491185:CSCW1(1-30)Online publication date: 22-Apr-2021
    • (2017)The Influence of Intangible (‘Soft’) Constructs on the Outcome of Community ICT Initiatives in Ghana: A Gap Archetype AnalysisTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/j.1681-4835.2016.tb00562.x77:1(1-22)Online publication date: 5-Dec-2017
    • (2014)E-government intermediaries and the challenges of access and trustACM Transactions on Computer-Human Interaction10.1145/255998521:2(1-22)Online publication date: 1-Feb-2014

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