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Investigating the effectiveness of tactile feedback for mobile touchscreens

Published:06 April 2008Publication History

ABSTRACT

This paper presents a study of finger-based text entry for mobile devices with touchscreens. Many devices are now coming to market that have no physical keyboards (the Apple iPhone being a very popular example). Touchscreen keyboards lack any tactile feedback and this may cause problems for entering text and phone numbers. We ran an experiment to compare devices with a physical keyboard, a standard touchscreen and a touchscreen with tactile feedback added. We tested this in both static and mobile environments. The results showed that the addition of tactile feedback to the touchscreen significantly improved finger-based text entry, bringing it close to the performance of a real physical keyboard. A second experiment showed that higher specification tactile actuators could improve performance even further. The results suggest that manufacturers should use tactile feedback in their touchscreen devices to regain some of the feeling lost when interacting on a touchscreen with a finger.

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      cover image ACM Conferences
      CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      April 2008
      1870 pages
      ISBN:9781605580111
      DOI:10.1145/1357054

      Copyright © 2008 ACM

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      New York, NY, United States

      Publication History

      • Published: 6 April 2008

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      CHI '08 Paper Acceptance Rate157of714submissions,22%Overall Acceptance Rate6,199of26,314submissions,24%

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