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Fighting fragmentation: an enterprise framework for creating unified online workspaces

Published: 05 April 2008 Publication History

Abstract

This paper describes Vanguard's efforts to create an enterprise-wide framework for producing unified online workspaces. This framework was developed to accommodate diverse business lines and job roles while leveraging cross-organizational components and services, providing for optimal scalability, flexibility and customizability, and ensuring cohesive user experiences. It addresses these goals by mapping business units, job roles and attributes to a core set of features/capabilities, thereby providing a consistent yet adaptable set of design patterns that can be leveraged in the creation of new workspaces and the further tailoring of existing ones. It is especially useful for large enterprises where a variety of job functions exist across multiple business lines and users struggle with moving between complex information spaces.

References

[1]
Google. Google Desktop Features. Retrieved October 1, 2007, from http://desktop.google.com/features.html
[2]
Hutchings, D. & Stasko, J. (2004). Revisiting display space management: Understanding current practice to inform next-generation design. Proc. of Graphic Interface 2004, 127--134.
[3]
Kaptelinin, V. & Boardman, R. (2007). Toward Integrated Work Environments Application-Centric versus Workspace-Level Design. In V. Kaptelinin & M. Czerwisnski (Eds.), Beyond the Desktop Metaphor: Designing Integrated Digital Work Environments (295--304). Boston: The MIT Press.
[4]
Robertson, G., Horvitz, E., Czerwinski, M., Baudisch, P., Hutchings, D., Meyers, B., et al. (2004). Scalable Fabric: flexible task management. Proc. of the working conference on AVI, 85--89.
[5]
The Vanguard Group, Inc. About Vanguard. Retrieved September 27, 2007, from https://personal.vanguard.com/VGApp/hnw/content/Home/WhyVanguard/AboutVanguardOVContent.jsp?fromPage=portal

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  • (2022)User Experience Research in the Work Context: Maps, Gaps and AgendaProceedings of the ACM on Human-Computer Interaction10.1145/35129796:CSCW1(1-28)Online publication date: 7-Apr-2022

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cover image ACM Conferences
CHI EA '08: CHI '08 Extended Abstracts on Human Factors in Computing Systems
April 2008
2035 pages
ISBN:9781605580128
DOI:10.1145/1358628
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 05 April 2008

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Author Tags

  1. display space management
  2. multi-tasking
  3. task management
  4. window management
  5. workspace aggregation

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CHI '08
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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

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  • (2022)User Experience Research in the Work Context: Maps, Gaps and AgendaProceedings of the ACM on Human-Computer Interaction10.1145/35129796:CSCW1(1-28)Online publication date: 7-Apr-2022

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