Wei Ding
ABSTRACT
This paper describes Vanguard's efforts to create an enterprise-wide framework for producing unified online workspaces. This framework was developed to accommodate diverse business lines and job roles while leveraging cross-organizational components and services, providing for optimal scalability, flexibility and customizability, and ensuring cohesive user experiences. It addresses these goals by mapping business units, job roles and attributes to a core set of features/capabilities, thereby providing a consistent yet adaptable set of design patterns that can be leveraged in the creation of new workspaces and the further tailoring of existing ones. It is especially useful for large enterprises where a variety of job functions exist across multiple business lines and users struggle with moving between complex information spaces.
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Index Terms
- Fighting fragmentation: an enterprise framework for creating unified online workspaces
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