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Messaging design and beyond: learning from a user study on holiday greeting messages

Published: 10 September 2007 Publication History

Abstract

The design of text messaging keeps the same ever since invented. However, the relevant user practice has already diverted from its intended use. The latest example is that through it people send holiday greetings to friends or acquaintances. In this study, we gathered and analyzed the message logs of twenty-two participants during a holiday week. The user data demonstrated that holiday greeting messages were different from everyday messages in terms of message size, character content, and contact circles. Greeting messages were likely to be "singles" - the messages that did not solicit a response. Based on the findings, we propose a message classification framework and discuss design implications for messaging, and mobile interaction design in general.

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Cited By

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  • (2012)Pragmatics of Short Message ServiceThe Encyclopedia of Applied Linguistics10.1002/9781405198431.wbeal0943Online publication date: 5-Nov-2012
  • (2010)Facilitating Mobile Communication with Annotated MessagesProceedings of the 2010 10th IEEE International Conference on Computer and Information Technology10.1109/CIT.2010.145(755-760)Online publication date: 29-Jun-2010

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    cover image ACM Conferences
    Mobility '07: Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
    September 2007
    702 pages
    ISBN:9781595938190
    DOI:10.1145/1378063
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 10 September 2007

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    1. greeting
    2. messaging
    3. mobile interaction design
    4. singles

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    View all
    • (2012)Pragmatics of Short Message ServiceThe Encyclopedia of Applied Linguistics10.1002/9781405198431.wbeal0943Online publication date: 5-Nov-2012
    • (2010)Facilitating Mobile Communication with Annotated MessagesProceedings of the 2010 10th IEEE International Conference on Computer and Information Technology10.1109/CIT.2010.145(755-760)Online publication date: 29-Jun-2010

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