ABSTRACT
Very little experience has been accumulated in the operation of a large commercial data-processing center. However, reflection on the subject has led to the conclusion that, in the largescale operation of such a system, there will be a different emphasis from the one usually present in the operation of a largescale computing installation. The general administrative problem in both cases is, of course, to keep both staff and equipment operating efficiently. In the latter case, however, the emphasis is on new problem preparation, while in the case of the business application the emphasis must be on the efficient day-after-day operation of the same routines. The automatic supervisory routine described here is an attempt to solve those operating and programming problems peculiar to this "routine-dominated" situation.
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