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Interaction as learning process: incorporating domain knowledge into system use

Published: 20 October 2008 Publication History

Abstract

While users increasingly need to obtain more knowledge for operating systems, knowledge of the domain of concern has been hidden behind system operation which may not reflect the reality of practice in the domain. As users' experience in system use is limited to system operation procedures, they may not be able to learn how to manipulate domain knowledge in order to achieve satisfactory output using the system. This research aims to propose a methodology for supporting system designers in developing a system that can help users more actively expand and manipulate their domain knowledge through interaction. In this paper, first, the models of users' learning process in interaction are proposed. Then, the effects of users' operation and domain knowledge on their learning process are investigated through observational case studies. Finally, a methodological concept for manipulating users' learning process in system design is proposed and discussed in order to enhance the quality of interaction.

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Cited By

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  • (2011)A design-supporting tool for implementing the learning-based approachProceedings of the 2nd international conference on Human centered design10.5555/2021672.2021718(369-378)Online publication date: 9-Jul-2011
  • (2011)A Design-Supporting Tool for Implementing the Learning-Based Approach: Accommodating Users’ Domain Knowledge into Design ProcessesHuman Centered Design10.1007/978-3-642-21753-1_42(369-378)Online publication date: 2011

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cover image ACM Other conferences
NordiCHI '08: Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
October 2008
621 pages
ISBN:9781595937049
DOI:10.1145/1463160
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 20 October 2008

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Author Tags

  1. design methodology
  2. domain and operation knowledge
  3. interactive system design
  4. users' learning process

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View all
  • (2011)A design-supporting tool for implementing the learning-based approachProceedings of the 2nd international conference on Human centered design10.5555/2021672.2021718(369-378)Online publication date: 9-Jul-2011
  • (2011)A Design-Supporting Tool for Implementing the Learning-Based Approach: Accommodating Users’ Domain Knowledge into Design ProcessesHuman Centered Design10.1007/978-3-642-21753-1_42(369-378)Online publication date: 2011

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