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Human investment techniques for effective software maintenance

Published: 16 May 1983 Publication History

Abstract

This paper presents methods for improving the maintenance of software by addressing the psychological issues that impact on software maintenance personnel. The emphasis in this paper is on making software maintenance developers more effective through goal setting, by using team-building approaches, through support personnel, and by using skill profiles to plan for their technical growth.

References

[1]
Weinberg, G. M., "The Psychology of Improved Programming Performance," Datamation, November 1972.
[2]
"Quality Circles in EDP," System Development, July 1982, Vol. 2, Number 5.
[3]
Weinberg, G. M. The Psychology of Computer Programming (1st Ed.). London: Van Nostrand Reinhold, 1971.
[4]
Yourdon, E. Structured Walkthroughs (2nd Ed.). New York: YOURDON Inc., 1970.
[5]
Schneiderman, B. Software Psychology (1st Ed.). Cambridge, Mass.: Winthrop Publishers, 1980.
[6]
Cougar, J. D., and R. A. Zanacki. "What Motivates DP Professionals?" Datamation, September 1978, pp. 116--123.

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  • (1984)Maintaining user satisfaction with performance of an online systemProceedings of the July 9-12, 1984, national computer conference and exposition10.1145/1499310.1499335(195-202)Online publication date: 9-Jul-1984

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cover image ACM Other conferences
AFIPS '83: Proceedings of the May 16-19, 1983, national computer conference
May 1983
808 pages
ISBN:0882830392
DOI:10.1145/1500676
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • AFIPS: American Federation of Information Processing Societies

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 16 May 1983

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  • (1984)Maintaining user satisfaction with performance of an online systemProceedings of the July 9-12, 1984, national computer conference and exposition10.1145/1499310.1499335(195-202)Online publication date: 9-Jul-1984

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