skip to main content
10.1145/1509096.1509120acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicegovConference Proceedingsconference-collections
research-article

Transformational government: basics and key issues

Published: 01 December 2008 Publication History

Abstract

So far, the transformation of public administration has been limited, with technology simply reinforcing its current structures. However, to realize adaptive, transparent, accountable, efficient and agile government providing demand-driven service provisioning at low cost, more radical changes are needed. In this light therefore, transformational government has often been identified as the next challenge for e-government.
This tutorial and workshop are aimed at contributing to the understanding of the scope of the issues in transformational government and approaches to transformation. In the tutorial an overview of transformational government basics is given which covers the whole range, from governance and organization to technology and implementation. During the workshop four papers will be presented, complemented by a discussion of the transformational aspects of e-governments. The papers consider a devolution reference model for e-governance, adaptability through strategic IT planning, and applications linked to community-based poverty reduction and tax administration.

References

[1]
P. Beynon-Davies and M. D. Williams, "Evaluating electronic local government in the UK," Journal of Information Technology, vol. 18, pp. 137--149, 2003.
[2]
K. J. L. Layne and J. Lee, "Developing fully functional E-government: A four stage model," Government Information Quarterly, vol. 18, pp. 122--136, 2001.
[3]
Z. Irani, T. Elliman, and P. Jackson, "Electronic transformation of government in the U.K.: A research agenda," European Journal of Information Systems, vol. 16, pp. 327--335, 2007.
[4]
V. Weerakkody and G. Dhillon, "Moving from E-Government to T-Government: A Study of Process Re-engineering Challenges in a UK Local Authority Perspective," International Journal of Electronic Government Research, vol. 4, pp. 1--16, 2008.
[5]
W. S. Shu and R. Moore, "Dynamically reconfigurable university: Formally specifying core operations," Macau September 1998 1998.
[6]
W. S. Shu and C. F. Ngolah, "Formally modelling time into changing university structures," Journal of the Cameroon Academy of Sciences, vol. 4, pp. 61--74, 2004.
[7]
V. Peristeras and K. Tarabanis, "Towards an enterprise architecture for public administration using a top-down approach," European Journal of Information Systems, vol. 9, pp. 252--260, 2000.
[8]
R. Kofler, R. Krimmer, and A. Prosser, "Electronic Voting: Algorithmic and Implementation Issues," in Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03), vol. 5. Island of Hawaii (Big Island): Computer Societry Press, 2003, pp. 142a.
[9]
J. van Meel and H. G. Sol, "Business Engineering: Dynanic Modeling Instruments for a Dynamic World," Simulation&Gaming, vol. 27, pp. 440--461, 1996.
[10]
P. O'Neill and A. S. Sohal, "Business Process Reengineering A review of recent literature "Technovation, vol. 19, pp. 571--581 1999.
[11]
T. H. Davenport, Process Innovation: Re-engineering Work through Information Technology: Harvard Business School Press, 1993.
[12]
D. Carr and H. Johansson, Best Practices in Re-engineering: What Works&What Doesn't in the Re-engineering Process. NY: McGraw-Hill, 1995.
[13]
I. I. Mitroff, F. Betz, L. R. Pondy, and F. Sagasti, "On Managing Science in the System Age: Two schemes for the study of science as a whole systems phenomenon," TIMS Interfaces, vol. 4, pp. 46--58, 1974.
[14]
Marijn Janssen, "Designing Electronic Intermediaries. An agent-based approach for designing interorganizational coordination mechanisms," Delft University of Technology, Doctoral Dissertation. Delft, The Netherlands 2001.
[15]
Marijn Janssen and Henk G. Sol, "Evaluating the role of intermediaries in the electronic value chain "Internet Research-Electronic Networking Applications and Policy, vol. 10, pp. 406--417, 2000.
[16]
A. Galton, Temporal Logic and their Applications: Academic Press, 1987.
[17]
J. Ma and B. Knight, "Reified temporal logics - A survey," Artificial Intelligence Review, vol. 15, pp. 189--217, 2001.

Cited By

View all
  • (2024)Digital Transformation of Public Services: Introduction, Current Trends and Future DirectionsTransforming Public Services—Combining Data and Algorithms to Fulfil Citizen’s Expectations10.1007/978-3-031-55575-6_1(1-28)Online publication date: 5-May-2024
  • (2021)The resurgence of business process re-engineering in public sector transformation efforts: exploring the systemic challenges and unintended consequencesInformation Systems and e-Business Management10.1007/s10257-021-00527-2Online publication date: 26-Mar-2021
  • (2019)E-Government Ecosystem: A new view to explain complex phenomenon2019 42nd International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)10.23919/MIPRO.2019.8756909(1408-1413)Online publication date: May-2019
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
ICEGOV '08: Proceedings of the 2nd international conference on Theory and practice of electronic governance
December 2008
561 pages
ISBN:9781605583860
DOI:10.1145/1509096
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 December 2008

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. business process reengineering
  2. enterprise architecture
  3. redesign
  4. transformational government

Qualifiers

  • Research-article

Conference

ICEGOV '08

Acceptance Rates

Overall Acceptance Rate 350 of 865 submissions, 40%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)11
  • Downloads (Last 6 weeks)0
Reflects downloads up to 01 Mar 2025

Other Metrics

Citations

Cited By

View all
  • (2024)Digital Transformation of Public Services: Introduction, Current Trends and Future DirectionsTransforming Public Services—Combining Data and Algorithms to Fulfil Citizen’s Expectations10.1007/978-3-031-55575-6_1(1-28)Online publication date: 5-May-2024
  • (2021)The resurgence of business process re-engineering in public sector transformation efforts: exploring the systemic challenges and unintended consequencesInformation Systems and e-Business Management10.1007/s10257-021-00527-2Online publication date: 26-Mar-2021
  • (2019)E-Government Ecosystem: A new view to explain complex phenomenon2019 42nd International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)10.23919/MIPRO.2019.8756909(1408-1413)Online publication date: May-2019
  • (2019)Agile governance theory: operationalizationInnovations in Systems and Software Engineering10.1007/s11334-019-00345-3Online publication date: 25-May-2019
  • (2018)Analysis of Digital Government in Ecuador : Review of Ecuadorian Agenda with Regard to the Digital Government Stage Framework2018 International Conference on eDemocracy & eGovernment (ICEDEG)10.1109/ICEDEG.2018.8372377(345-350)Online publication date: Apr-2018
  • (2018)E-government transformations: challenges and strategiesTransforming Government: People, Process and Policy10.1108/TG-06-2017-002812:1(84-109)Online publication date: 19-Mar-2018
  • (2018)Conceptual ModelDoes Digital Transformation of Government Lead to Enhanced Citizens’ Trust and Confidence in Government?10.1007/978-3-030-01759-0_3(39-49)Online publication date: 11-Oct-2018
  • (2017)The influence of institutional factors on e-governance development and performance: An exploration in the Russian FederationInformation Polity10.3233/IP-17041622:4(267-289)Online publication date: 8-Nov-2017
  • (2017)Realizing e-government benefits with minimal capabilitiesTransforming Government: People, Process and Policy10.1108/TG-11-2016-008311:2(262-285)Online publication date: 15-May-2017
  • (2017)Exploring public sector planning for transformational governmentJournal of Science and Technology Policy Management10.1108/JSTPM-04-2017-00128:3(352-374)Online publication date: 2-Oct-2017
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media