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Community information centres---enabling e-governance in India: lessons learnt

Published: 01 December 2008 Publication History

Abstract

Geographic remoteness and difficult hilly terrain has made the North Eastern (NE) states of India less developed. In order to bring this region to the main stream, the Government of India in 2002 set up 555 Community Information Centres (CICs) at the block level. The CICs provide digital communication including e-governance services. After five years of operation, the CICs are in the process of merging with Common Services Centres (CSCs). The CSCs scheme entails public-private partnership and the available services go beyond e-governance to commercial services like bill payment etc. After merging with CSCs, the yeoman service being done by CICs for the local community would be continued. The project demonstrates that ICT can play a major catalytic role in socio-economic development as well as empowerment of people at the grass root level.

References

[1]
Das, S., Mukhopadhyay, D., Krishna R., Venkataramana, Y. Critical Evaluation of Community Information Centres in the North-East: Achievements and Prospects, National Council of Applied Economic Research, June 2004
[2]
Venkatesan R., Social Cost Benefit Analysis of Setting up Community Information Centres (Computer Kiosks): A Case Study in India's North-East, National Council of Applied Economic Research, January 2007
[3]
NIC: North East: Part of the Global Village through IT -- Best Practices at CICs empowering the citizens.
[4]
NIC: Community Information Centres in the North East -- Reaching the Unreached.

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  • (2011)Enhancing citizens' participation in governance through community information centres in NigeriaProceedings of the 5th International Conference on Theory and Practice of Electronic Governance10.1145/2072069.2072133(341-344)Online publication date: 26-Sep-2011

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  1. Community information centres---enabling e-governance in India: lessons learnt

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    cover image ACM Other conferences
    ICEGOV '08: Proceedings of the 2nd international conference on Theory and practice of electronic governance
    December 2008
    561 pages
    ISBN:9781605583860
    DOI:10.1145/1509096
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 01 December 2008

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    Author Tags

    1. citizen services
    2. e-governance
    3. education
    4. entertainment
    5. information services
    6. internet kiosks
    7. tele-centres

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    • (2011)Enhancing citizens' participation in governance through community information centres in NigeriaProceedings of the 5th International Conference on Theory and Practice of Electronic Governance10.1145/2072069.2072133(341-344)Online publication date: 26-Sep-2011

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