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Understanding knowledge management practices for early design activity and its implications for reuse

Published: 04 April 2009 Publication History

Abstract

Prior knowledge is a critical resource for design, especially when designers are striving to generate new ideas for complex problems. Systems that improve access to relevant prior knowledge and promote reuse can improve design efficiency and outcomes. Unfortunately, such systems have not been widely adopted indicating that user needs in this area have not been adequately understood. In this paper, we report the results of a contextual inquiry into the practices of and attitudes toward knowledge management and reuse during early design. The study consisted of interviews and surveys with professional designers in the creative domains. A novel aspect of our work is the focus on early design, which differs from but complements prior works' focus on knowledge reuse during later design and implementation phases. Our study yielded new findings and implications that, if applied, will help bring the benefits of knowledge management systems and reuse into early design activity.

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cover image ACM Conferences
CHI '09: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
April 2009
2426 pages
ISBN:9781605582467
DOI:10.1145/1518701
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 04 April 2009

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  1. contextual inquiry
  2. design
  3. knowledge
  4. reuse

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CHI '09 Paper Acceptance Rate 277 of 1,130 submissions, 25%;
Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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