Valentina Lichtner
ABSTRACT
This paper presents and discusses the use of an online diary for the remote evaluation at the workplace of a new knowledge management tool that supports self-directed learning at work, the second APOSDLE prototype. The workplace evaluation was carried out collaboratively in four different organizations, across different European countries. The online diary was built with the open source discussion forum software phpBB. Used in combination with other research methods, the diary allowed gathering data on the system design and performance as well as the user experience. Its flexibility met participants' preferences and needs. With its use, the diary became the communication tool between users, researchers and developers, giving voice to the users in the evaluation and redesign process.
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Index Terms
- An online forum as a user diary for remote workplace evaluation of a work-integrated learning system
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