No abstract available.
Envoys in electronic mail systems
Envoys are electronic mail messages that make requests at remote electronic mailers. Envoys differ from conventional messages in that they might be routed to recipients that have not been specified, their requests can often be carried out with no human ...
Access to inter-organization computer networks
When two or more organizations interconnect their internal computer networks they form an Inter-Organization Network (ION). This paper analyzes how this new medium changes the economics of inter-organization communication and interchange and can thereby ...
On the malleability of people and computers: a focused approach to office ethnography
Wherever we turn there is talk about the “impact” of new technology upon society. Some of this talk is optimistic — indeed wildly so. Thus Christopher Evans, in his book The Mighty Micro, suggests that the “computer revolution” will lead to the decline ...
The costs of personal computing in a complex organization: a comparative study
The widespread adoption of personal computers (PCs) may be attributable to their apparent low purchase and operational costs. However, significant procedural costs arise in fitting a PC application into a work setting. Our investigation of the adoption ...
Mapping office work to office technology
While several procedures designed to facilitate office analysis have achieved success with respect to describing what happens in the office, they have contributed far less with respect to prescribing how computer-based technologies can support the ...
Adaptive interface design: a symmetric model and a knowledge-based implementation
Adaptation in the user-system interface can be designed to benefit either the system or the user. This paper presents a general model to portray that symmetry and to describe the essential components of the user-oriented version of an adaptive interface ...
Automating review of forms for international trade transactions: a natural language processing approach
A major challenge in Office Automation is one of automating routine jobs that involve large-scale processing of ill-formed natural language data. Such data are often present in documents such as forms where it is necessary and/or practical to allow ...
Handling shared resources in a temporal data base management system
An important component of planning involves keeping track of what various agents intend to do and recognizing situations in which certain planned-for activities are likely to interfere with one another. In planning situations involving several agents ...
Language constructs for programming by example
Systems for programming by example permit the specification of algorithms through the use of demonstrations that manipulate examples. This paper analyzes systems for programming by example from a language point of view. Examples are analyzed as data ...
Providing intelligent assistance in distributed office environments
We argue that a task-centered, an agent-centered and a cognition-oriented perspective are all needed for providing intelligent assistance in distributed office environments. We present the architecture for a system called OFFICE that combines these ...
Graphical database browsing
The knowledge stored in the information networks of the near future will not resemble that in today's conventional database systems. Instead, systems will look more like electronic libraries, with millions of items in many different media and with ...
Index Terms
- Proceedings of the third ACM-SIGOIS conference on Office information systems