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Coordination analysis: a method for deriving use cases from process dependencies

Published: 07 May 2009 Publication History

Abstract

Despite the widespread recognition that information technology (IT) and business process are tightly connected, existing system design methods provide limited guidance on how to take business process into account when designing information systems. The primary goal of this paper is to describe a method which helps systems analysts to explore more systematically the potential of IT to change the design of business processes. We use coordination theory to provide a theoretical connection between use cases and the dependencies among activities within a process. By building use cases from dependencies, we are able to consider a wide range of functionality for managing those dependencies and thus incorporate process redesign into the requirements process. We employ a healthcare case as an example to illustrate the proposed method.

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Cited By

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  • (2016)Better Use Case Diagrams by Using Work System SnapshotsInternational Journal of Information Technologies and Systems Approach10.4018/IJITSA.20160701019:2(1-22)Online publication date: 1-Jul-2016
  • (2014)Dr. Watson? Balancing Automation and Human Expertise in Healthcare DeliveryLeveraging Applications of Formal Methods, Verification and Validation. Specialized Techniques and Applications10.1007/978-3-662-45231-8_46(561-569)Online publication date: 2014
  • (2011)Why grandma trims the brisketProceedings of the 6th international conference on Service-oriented perspectives in design science research10.5555/2008579.2008615(398-411)Online publication date: 5-May-2011
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    cover image ACM Other conferences
    DESRIST '09: Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
    May 2009
    288 pages
    ISBN:9781605584089
    DOI:10.1145/1555619
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Business & Information Systems Engineering (BISE)
    • Drexel University
    • Georgia State University
    • Pennsylvania State University
    • Claremont Graduate University
    • Temple University
    • Computer Aid, Inc. (CAI)
    • Case Western Reserve Univ.: Case Western Reserve University

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    Association for Computing Machinery

    New York, NY, United States

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    Published: 07 May 2009

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    Author Tags

    1. IT innovation
    2. coordination
    3. development approach
    4. modeling
    5. software design

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    View all
    • (2016)Better Use Case Diagrams by Using Work System SnapshotsInternational Journal of Information Technologies and Systems Approach10.4018/IJITSA.20160701019:2(1-22)Online publication date: 1-Jul-2016
    • (2014)Dr. Watson? Balancing Automation and Human Expertise in Healthcare DeliveryLeveraging Applications of Formal Methods, Verification and Validation. Specialized Techniques and Applications10.1007/978-3-662-45231-8_46(561-569)Online publication date: 2014
    • (2011)Why grandma trims the brisketProceedings of the 6th international conference on Service-oriented perspectives in design science research10.5555/2008579.2008615(398-411)Online publication date: 5-May-2011
    • (2011)Why Grandma Trims the Brisket: Resource Flows as a Source of Insight for IT-Enabled Business Process DesignService-Oriented Perspectives in Design Science Research10.1007/978-3-642-20633-7_29(398-411)Online publication date: 2011
    • (2010)Artifact types in information systems design science – a literature reviewProceedings of the 5th international conference on Global Perspectives on Design Science Research10.1007/978-3-642-13335-0_6(77-92)Online publication date: 4-Jun-2010

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