Jennifer Jerrams-Smith
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Abstract
Novice users often have an inaccurate mental model of the UNIX system and are frequently misled by the normal UNIX response to their errors (Hanson et al, 1984). SUSI, a Smart User-System Interface, provides a supportive and intelligent interface between users and the UNIX operating system, so that novices can make full use of facilities which help them to complete their tasks quickly and efficiently.
- Hanson, S.J., Kraut, R.E. and Farber, J.M. : Interface Design and Multivariate Analysis of UNIX Command Use. ACM Transactions on Office Information Systems 2 (1), 1984. Google Scholar
Digital Library
- Jerrams-Smith, J. : The Application of Expert Systems to the Design of Human Computer Interfaces. PhD Thesis, University of Birmingham, 1986.Google Scholar
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