Cited By
View all- Sackl ASchatz RRaake A(2017)More than I ever wanted or just good enough? User expectations and subjective quality perception in the context of networked multimedia servicesQuality and User Experience10.1007/s41233-016-0004-z2:1Online publication date: 9-Feb-2017
- Najjar AGravier CSerpaggi XBoissier O(2016)Modeling User Expectations & Satisfaction for SaaS Applications Using Multi-agent Negotiation2016 IEEE/WIC/ACM International Conference on Web Intelligence (WI)10.1109/WI.2016.0062(399-406)Online publication date: Oct-2016
- Hsieh YYuan SKuo R(2011)A PSO-based intelligent service dispatching mechanism for customer expectation managementExpert Systems with Applications10.1016/j.eswa.2011.03.00738:10(12128-12141)Online publication date: Sep-2011