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Examining the impacts of perceived value and perceived quality on users' intention to join web 2.0 communities

Published: 12 August 2009 Publication History

Abstract

Web 2.0 is now a popular internet application because of its characteristics of social interaction and information sharing. People join Web 2.0 communities to interact with friends, share information, or even just for fun. This paper examined users' intention to join Web 2.0 communities from the perceived value and perceived quality perspectives. Results of this study showed that perceived utilitarian value had a positive impact on perceived usefulness, and perceived hedonic value had a positive impact on perceived ease of use. On the contrary, there were no significant relationships between perceived utilitarian value with perceived ease of use, or between perceived hedonic value and perceived usefulness. Perceived quality positively affected users' perceived belief, with the exception that perceived system quality did not have significant impact on perceived usefulness. In this study, TAM-related relationships were all confirmed. Some practical implications are provided in the discussion section.

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  1. Examining the impacts of perceived value and perceived quality on users' intention to join web 2.0 communities

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        cover image ACM Other conferences
        ICEC '09: Proceedings of the 11th International Conference on Electronic Commerce
        August 2009
        407 pages
        ISBN:9781605585864
        DOI:10.1145/1593254
        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

        Sponsors

        • School of Business, The University of Hong Kong, Hong Kong
        • Sayling Wen Cultural & Educational Foundation
        • Ministry of Education, Taiwan
        • College of Information Science and Technology, Drexel University, USA
        • Weatherhead School of Management, Case Western Reserve University, USA
        • College of Technology Management, National Tsing Hua University, Taiwan
        • National Science Council, Taiwan
        • Chinese Enterprise Resource Planning Society, Taiwan
        • International Center for Electronic Commerce, Korea Advanced Institute of Science & Technology, Korea

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        Published: 12 August 2009

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        Author Tags

        1. behavioral intention
        2. perceived quality
        3. perceived value
        4. technology acceptance model (TAM)
        5. web 2.0 communities

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        ICEC '09
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        ICEC '09: International Conference on E-Commerce
        August 12 - 15, 2009
        Taipei, Taiwan

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