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Using IM and SMS for emergency text communications

Published: 07 July 2009 Publication History

Abstract

Currently, text communication cannot be used to ask for help in emergency situations. Even in the Next Generation 9-1-1 system, an IP/SIP-based emergency communication system, there has been no investigation into how text communications such as Instant Messaging (IM) and Short Message Service (SMS) can be integrated. We identify the technical challenges in the integration of IM and SMS networks with the NG9-1-1 system, and propose a solution for each challenge. We also describe a working prototype system using our approach.

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cover image ACM Conferences
IPTComm '09: Proceedings of the 3rd International Conference on Principles, Systems and Applications of IP Telecommunications
July 2009
140 pages
ISBN:9781605587677
DOI:10.1145/1595637
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 07 July 2009

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Author Tags

  1. IM
  2. NG9-1-1
  3. SIP
  4. SMS
  5. emergency communications

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Cited By

View all
  • (2014)SOSPhoneUniversal Access in the Information Society10.1007/s10209-013-0318-z13:3(277-290)Online publication date: 1-Aug-2014
  • (2013)Automated crime report analysis and classification for e-government and decision supportProceedings of the 14th Annual International Conference on Digital Government Research10.1145/2479724.2479732(18-27)Online publication date: 17-Jun-2013
  • (2013)Socio-technical aspects of remote media control for a NG9-1-1 systemMultimedia Tools and Applications10.1007/s11042-011-0875-162:3(733-759)Online publication date: 1-Feb-2013
  • (2011)An efficient earthquake early warning message delivery algorithm using an in time control-theoretic approachProceedings of the 8th international conference on Ubiquitous intelligence and computing10.5555/2035646.2035664(161-173)Online publication date: 2-Sep-2011
  • (2011)Polygon Simplification for Location-Based Services Using Population Density2011 IEEE International Conference on Communications (ICC)10.1109/icc.2011.5963369(1-6)Online publication date: Jun-2011
  • (2011)An Efficient Earthquake Early Warning Message Delivery Algorithm Using an in Time Control-Theoretic ApproachUbiquitous Intelligence and Computing10.1007/978-3-642-23641-9_15(161-173)Online publication date: 2011

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