research-article

User's issues in crossmedia applications

Authors:

João Soares de Oliveira Neto,

Nicolas Roussel,

Lucia V.L. FilgueirasAuthors Info & Claims

SIGDOC '09: Proceedings of the 27th ACM international conference on Design of communication

Pages 119 - 126

https://doi.org/10.1145/1621995.1622018

Published: 05 October 2009 Publication History

Abstract

Technology allows users to interact with a wide variety of information and services. However, more and more users need to integrate complementary content to previously accessed information. Crossmedia applications combine different information pieces, which are stored in different media, as a continuous story. Our study selects the particular case of combining printed material and internet resources for the purpose of delivering complementary information to users. Our investigation conducts a workshop with users composed of a scenario-driven interview and a talk-aloud protocol. This experiment reveals the behavior and difficulties of users when they are combining digital and non-digital media to gather complementary information. In addition, some recommendation is suggested focused on the improvement of the user's experience in crossmedia application that should be considered by designers.

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Cited By

Kleinen AScherp AStaab S(2014)Interactive faceted search and exploration of open social media data on a touchscreen mobile phoneMultimedia Tools and Applications10.1007/s11042-013-1366-371:1(39-60)Online publication date: 1-Jul-2014
https://dl.acm.org/doi/10.1007/s11042-013-1366-3
Pasman GProtopsaltis ASpyratos NCosta CMeghini C(2011)Lost in transitionProceedings of the 29th ACM international conference on Design of communication10.1145/2038476.2038511(175-180)Online publication date: 3-Oct-2011
https://dl.acm.org/doi/10.1145/2038476.2038511

Index Terms

User's issues in crossmedia applications
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
    2. Interaction paradigms
  2. Interaction design
    1. Interaction design process and methods
      1. User centered design

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cover image ACM Conferences

SIGDOC '09: Proceedings of the 27th ACM international conference on Design of communication

October 2009

328 pages

ISBN:9781605585598

DOI:10.1145/1621995

General Chairs:
Brad Mehlenbacher
North Carolina State University, USA
,
Aristidis Protopsaltis
University of Reading, UK
,
Program Chairs:
Ashley Williams
Bridgeline Software, USA
,
Shaun Slattery
DePaul University, USA

Copyright © 2009 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 05 October 2009

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SIGDOC '09: The 27th ACM International Conference on Design of Communication

October 5 - 7, 2009

Indiana, Bloomington, USA

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Cited By

Kleinen AScherp AStaab S(2014)Interactive faceted search and exploration of open social media data on a touchscreen mobile phoneMultimedia Tools and Applications10.1007/s11042-013-1366-371:1(39-60)Online publication date: 1-Jul-2014
https://dl.acm.org/doi/10.1007/s11042-013-1366-3
Pasman GProtopsaltis ASpyratos NCosta CMeghini C(2011)Lost in transitionProceedings of the 29th ACM international conference on Design of communication10.1145/2038476.2038511(175-180)Online publication date: 3-Oct-2011
https://dl.acm.org/doi/10.1145/2038476.2038511

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