Word-of-mouth algorithms: what you don't know will hurt you
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- Word-of-mouth algorithms: what you don't know will hurt you
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An Empirical Study of Word-of-Mouth Generation and Consumption
Word-of-mouth (WOM) plays an increasingly important role in shaping consumers' attitudes and buying behaviors. Prior work in marketing has mainly focused on the aggregate impact of WOM on product sales as well as the generation of WOM. Very little ...
Spillover Effects in Seeded Word-of-Mouth Marketing Campaigns
Seeded marketing campaigns SMCs involve firms sending products to selected customers and encouraging them to spread word of mouth WOM. Prior research has examined certain aspects of this increasingly popular form of marketing communication, such as ...
Research Note---The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products
Online word-of-mouth (WOM) such as consumer opinions, user experiences, and product reviews has become a major information source in consumer purchase decisions. Prior research on online WOM effect has focused mostly on low-involvement products such as ...
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- General Chairs:
- James Crowley,
- Yuri Ivanov,
- Christopher Wren,
- Program Chairs:
- Daniel Gatica-Perez,
- Michael Johnston,
- Rainer Stiefelhagen
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Association for Computing Machinery
New York, NY, United States
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