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Understanding the impact of abstracted audio preview of SMS

Published: 10 April 2010 Publication History

Abstract

Despite the availability of other mobile messaging applications, SMS has kept its position as a heavily used communication technology. However, there are many situations in which it is inconvenient or inappropriate to check a message's content immediately. In this paper, we introduce the concept of audio previews of SMS. Based on a real-time analysis of the content of a message, we provide auditory cues in addition to the notification tone upon receiving an SMS. We report on a field trial with 20 participants and show that the use of audio-enhanced SMS affects the reading and writing behavior of users. Our work is motivated by the results of an online survey among 347 SMS users of whose we analyzed 3400 text messages.

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Avrahami, D. and Hudson, S.E. QnA: augmenting an instant messaging client to balance user responsiveness and performance. CSCW (2004), 515--518.
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Crystal, D. Language and the Internet. Literary and Linguistic Computing 17, 3 (2002), 361.
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Höflich, J.R. and Gebhardt, J. Changing Cultures of Written Communication: Letter - E-mail - SMS. 2005. In Harper, R., Palen, L. and Taylor, A. eds. The Inside Text Springer, Dordrecht, The Netherlands, 9--31.
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Isaacs, E., Walendowski, A., and Ranganthan, D. 2002. Hubbub: a sound-enhanced mobile instant messenger that supports awareness and opportunistic interactions. In Proc. of CHI '02. ACM, New York, 179--186.
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Leung, L. Unwillingness-to-communicate and college students' motives in SMS mobile messaging. Telematics and Informatics, 2007, 24(2): 115--129.
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  • (2024)Emotion Sonification As Opportunity For Inclusive Texting: Replacing Emoji With Vocal Bursts And Prosodic VoicesProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685403(1-14)Online publication date: 13-Oct-2024
  • (2016)In the candle lightProceedings of the 5th ACM International Symposium on Pervasive Displays10.1145/2914920.2915009(161-167)Online publication date: 20-Jun-2016
  • (2012)Meaningful melodiesProceedings of the 14th international conference on Human-computer interaction with mobile devices and services companion10.1145/2371664.2371706(189-192)Online publication date: 21-Sep-2012

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  1. Understanding the impact of abstracted audio preview of SMS

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    cover image ACM Conferences
    CHI '10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2010
    2690 pages
    ISBN:9781605589299
    DOI:10.1145/1753326
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 10 April 2010

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    Author Tags

    1. auditory ui
    2. emoticon
    3. mobile phone
    4. sms
    5. user studies

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    • (2024)Emotion Sonification As Opportunity For Inclusive Texting: Replacing Emoji With Vocal Bursts And Prosodic VoicesProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685403(1-14)Online publication date: 13-Oct-2024
    • (2016)In the candle lightProceedings of the 5th ACM International Symposium on Pervasive Displays10.1145/2914920.2915009(161-167)Online publication date: 20-Jun-2016
    • (2012)Meaningful melodiesProceedings of the 14th international conference on Human-computer interaction with mobile devices and services companion10.1145/2371664.2371706(189-192)Online publication date: 21-Sep-2012

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