Global IT workforce collaborative

Changes in information technology (IT) services and their delivery have shifted the need for non-IT firms' (i.e., firms whose primary business is something other than providing IT goods and services) IT skills and capabilities to emphasize a business ...

In this article the authors explore similarities and differences in skill needs of IT service providers and the firms that providers service clients. The results show that providers and clients are more similar than different with regard to desired ...

It is now commonplace for an organization to turn to external firms for the provision of IT services and software. As technology advances and the business environment continues to evolve, a key challenge facing IT software and service providers is ...