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Methods for user studies of interactive (TV) technologies

Published: 09 June 2010 Publication History

Abstract

The purpose of this workshop is to share experience on how to prepare user studies around interactive TV technologies, including newly emerging services on mobile devices, in different contexts and for diverse target users. Finding and applying the right method for capturing users' experiences is challenging. We are all familiar with qualitative and quantitative methods, going out into the field and performing user studies in a laboratory setting. But how can we identify which method is the most appropriate one, and which should be combined to get the user feedback? These and other questions will be discussed within this workshop based on the organizers' expertise and the participants' own experience. Contributions from the audience will be combined with very interactive discussions based on practical examples, namely selected scenarios for user studies.

References

[1]
Bernhaupt, R., Obrist, M., and Tscheligi, M. Methods for involving users in the development of social interactive TV: Enhancing usability and user experience in non-traditional environments. In Cesar, P., Geerts, D. and Chorianopoulos, K. (Eds). Social Interactive Television: Immersive Shared Experiences and Perspectives, Hershey (PA), USA: IGI Global Publishing, 2009.
[2]
Jambon, F., and Meillon, B. User experience evaluation in the wild. In Proc. CHI EA '09. ACM, NY, 2009, 4069--4074.
[3]
Knijnenburg, B., Meesters, L., Marrow, P., and Bouwhuis, D. User-centric evaluation framework for multimedia recommender systems. To appear in: Workshop on Experience Design and Evaluation of Social UCM Applications (ExpDes) at 1st Intl. ICST Conf. On User Centric Media, Venice, December 2009.
[4]
Obrist, M., Moser, C., Alliez, D., Holocher, T., and Tscheligi, M. Connecting TV & PC: An In-Situ Field Evaluation of an Unified Electronic Program Guide Concept. In Proceedings EuroITV2009, ACM, 2009, 91--100.

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Published In

cover image ACM Other conferences
EuroITV '10: Proceedings of the 8th European Conference on Interactive TV and Video
June 2010
328 pages
ISBN:9781605588315
DOI:10.1145/1809777
  • Conference Chairs:
  • Petri Vuorimaa,
  • Pertti Naranen,
  • General Chair:
  • Artur Lugmayr,
  • Program Chairs:
  • Célia Quico,
  • Gunnar Harboe

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 09 June 2010

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Author Tags

  1. interactive technologies
  2. methods
  3. user experience

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  • Technical-note

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EuroITV '10

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Overall Acceptance Rate 52 of 149 submissions, 35%

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