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Retrospective analysis of cross-culture communication

Published: 19 August 2010 Publication History

Abstract

We report a study using retrospective analysis to understand American and Chinese participants' feelings and reactions on a moment-by-moment basis during an interaction. Participants talked about a fictional crime story together and then individually watched and reflected on an audio-video recording of the interaction. A grounded theory analysis of participants' reflections suggested five key themes: fluency, nonverbal behavioral cues, time pressure, conversational dominance, and attributions for team performance.

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  • (2019)When Delayed in a HurryProceedings of the ACM on Human-Computer Interaction10.1145/33611153:GROUP(1-20)Online publication date: 5-Dec-2019

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cover image ACM Conferences
ICIC '10: Proceedings of the 3rd international conference on Intercultural collaboration
August 2010
300 pages
ISBN:9781450301084
DOI:10.1145/1841853
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 19 August 2010

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  1. cmc
  2. cross-culture communication
  3. retrospective analysis

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ICIC '10 Paper Acceptance Rate 47 of 77 submissions, 61%;
Overall Acceptance Rate 47 of 77 submissions, 61%

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  • (2019)When Delayed in a HurryProceedings of the ACM on Human-Computer Interaction10.1145/33611153:GROUP(1-20)Online publication date: 5-Dec-2019

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