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Managing social adoption and technology adaption in longitudinal studies of mobile media applications

Published: 01 December 2010 Publication History

Abstract

In this paper we present a case study of a longitudinal in-situ observation that involves a new social application for mobile communication. Our study demonstrates the need for an adaptive approach to planning, design, and implementation that is responsive to emerging social and infrastructure conditions. This represents a shift from traditional longitudinal studies that observe prototype systems with fixed sets of affordances. In the case of mobile and social applications there is a complex interaction between the social dynamics, the new technology, and the mobile infrastructure. Exploratory research thus requires approaches that can deal with such complex conditions. That includes a high level of prototype plasticity to ensure adoption and sustained use that is needed for longitudinal in-situ research. The social aspects dictate specific forms of instrumentation to enable observation of social interactions and mechanisms to inject the new technology into an existing social and communication ecosystem. Our study demonstrates the evolving use of complementary techniques and in-situ modifications of the prototype to support longitudinal observations in a real setting.

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  • (2016)The effect of network structure on radical innovation in living labsJournal of Business & Industrial Marketing10.1108/JBIM-10-2012-017931:6(743-757)Online publication date: 4-Jul-2016
  • (2013)Designing for the living roomProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2470654.2466205(1539-1548)Online publication date: 27-Apr-2013

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      cover image ACM Other conferences
      MUM '10: Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
      December 2010
      239 pages
      ISBN:9781450304245
      DOI:10.1145/1899475
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 01 December 2010

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      Author Tags

      1. case study
      2. in-situ observations
      3. living lab
      4. mobile communication
      5. plasticity
      6. social software

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      View all
      • (2016)ICT-Based Fall Prevention System for Older AdultsACM Transactions on Computer-Human Interaction10.1145/296710223:5(1-33)Online publication date: 10-Oct-2016
      • (2016)The effect of network structure on radical innovation in living labsJournal of Business & Industrial Marketing10.1108/JBIM-10-2012-017931:6(743-757)Online publication date: 4-Jul-2016
      • (2013)Designing for the living roomProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2470654.2466205(1539-1548)Online publication date: 27-Apr-2013

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