research-article

Taking transition into account: designing with pre-users of medical devices

Authors:

Ben MatthewsAuthors Info & Claims

PDC '10: Proceedings of the 11th Biennial Participatory Design Conference

Pages 71 - 80

https://doi.org/10.1145/1900441.1900452

Published: 29 November 2010 Publication History

Abstract

Participation in design has typically focused on involving those who use, will use, or who represent the users of the products in development. In this paper we discuss our experiences designing with 'pre-users'---people who have a relationship to the technology other than as a user or potential user of the product. We present a case study that documents how we worked with pre-users of two different types of medical technologies: hearing aids and insulin injection devices. Pre-users are people who do not currently use these products, but who are in a life situation for which these technologies may be prescribed sometime in the future, judging by their current medical condition. This paper distinguishes pre-users from other types of users commonly involved in participatory design. We exemplify how they can contribute to design activities through the case. We discuss relevant methods for their involvement and list some of their contributions to design, concluding with a discussion of how the objectives of participation might need adjustment when involving pre-users in design processes.

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Cited By

Buur JGudiksen SMalmborg LPederson T(2012)Interactive pinball businessProceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design10.1145/2399016.2399036(129-138)Online publication date: 14-Oct-2012
https://dl.acm.org/doi/10.1145/2399016.2399036

Taking transition into account: designing with pre-users of medical devices
1. Applied computing
  1. Life and medical sciences

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Published In

cover image ACM Other conferences

PDC '10: Proceedings of the 11th Biennial Participatory Design Conference

November 2010

314 pages

ISBN:9781450301312

DOI:10.1145/1900441

Conference Chair:
Toni Robertson
Univ. of Technology Sydney, Australia
,
Program Chairs:
Keld Bødker
Roskilde University, Denmark
,
Tone Bratteteig
University of Oslo, Norway
,
Daria Loi
Intel Corporation

Copyright © 2010 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

DE: Digital Eskimo
UTS-HCTDRS: The UTS Human Centred Technology Design Research Strength
University of Technology Sydney
Roskilde University
SIGCHI-Australia: ACM SIGCHI Australia
Zumio: Zumio

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 November 2010

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DE
UTS-HCTDRS
SIGCHI-Australia
Zumio

PDC '10: The 11th Biennial Participatory Design Conference

November 29 - December 3, 2010

Sydney, Australia

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Cited By

Buur JGudiksen SMalmborg LPederson T(2012)Interactive pinball businessProceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design10.1145/2399016.2399036(129-138)Online publication date: 14-Oct-2012
https://dl.acm.org/doi/10.1145/2399016.2399036

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