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Enhancing citizenship: the role of in-between infrastructures

Published: 29 November 2010 Publication History

Abstract

In this paper, we draw on material from a participatory design project that focused on the practices, infrastructures, and technologies used for creating and sharing information about the urban environment. The research strategy that we followed includes the collaborative design of a prototype environment and service called Urban Mediator (UM), as well as its subsequent deployment and appropriation in use through several cases. We examine some of the challenges and opportunities that exist in designing in-between infrastructures that can both address a more fluid and active notion of citizenship and understand it as practiced, rather than as a given role. Our research demonstrates that in-between infrastructures can have a role in encouraging a variety of stakeholders, including city officials and citizens, to experiment with and understand some of the complex aspects of participation. Following this argument, we also suggest some ways in which Participatory Design contributes to supporting continuous and iterative design-in-use.

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    cover image ACM Other conferences
    PDC '10: Proceedings of the 11th Biennial Participatory Design Conference
    November 2010
    314 pages
    ISBN:9781450301312
    DOI:10.1145/1900441
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    • DE: Digital Eskimo
    • UTS-HCTDRS: The UTS Human Centred Technology Design Research Strength
    • University of Technology Sydney
    • Roskilde University
    • SIGCHI-Australia: ACM SIGCHI Australia
    • Zumio: Zumio

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 29 November 2010

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    Author Tags

    1. citizen participation
    2. citizenship
    3. design-in-use
    4. e-governance
    5. in-between infrastructures
    6. innovation

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    PDC '10
    Sponsor:
    • DE
    • UTS-HCTDRS
    • SIGCHI-Australia
    • Zumio
    PDC '10: The 11th Biennial Participatory Design Conference
    November 29 - December 3, 2010
    Sydney, Australia

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    Overall Acceptance Rate 49 of 289 submissions, 17%

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    • (2020)Service design and participatory design: time to join forces?Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 210.1145/3384772.3385133(76-81)Online publication date: 15-Jun-2020
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    • (2017)Urban Knitters on Interweaving Craft, Technologies and Urban ParticipationProceedings of the 8th International Conference on Communities and Technologies10.1145/3083671.3083674(12-21)Online publication date: 26-Jun-2017
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    • (2014)"... so what?"Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts - Volume 210.1145/2662155.2662177(5-8)Online publication date: 6-Oct-2014
    • (2012)The Role of the Creation and Sharing of Digital Media Content in Participatory E-PlanningInternational Journal of E-Planning Research10.4018/ijepr.20120401011:2(1-22)Online publication date: 1-Apr-2012

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