research-article

The patient as service co-creator

Author:

Jonas MollAuthors Info & Claims

PDC '10: Proceedings of the 11th Biennial Participatory Design Conference

Pages 163 - 166

https://doi.org/10.1145/1900441.1900466

Published: 29 November 2010 Publication History

Abstract

This paper reports on insights from designing support for patients as participants in their own treatment and care. Informed by the notion of service, the paper illustrates how the new design reconfigures the role of patients to stage a more participatory and co-created practice of care. By conceptualizing the patient as service co-creator, the paper then explores the consequences and opportunities of this reconfigured role.

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Cited By

Saad-Sulonen Jde Götzen AMorelli NSimeone L(2020)Service design and participatory design: time to join forces?Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 210.1145/3384772.3385133(76-81)Online publication date: 15-Jun-2020
https://dl.acm.org/doi/10.1145/3384772.3385133
Palumbo RPalumbo R(2017)The Bright Side of Patient EmpowermentThe Bright Side and the Dark Side of Patient Empowerment10.1007/978-3-319-58344-0_2(23-45)Online publication date: 1-Jun-2017
https://doi.org/10.1007/978-3-319-58344-0_2
Huyghe JJansen ADerboven JBjörk SEriksson EFjeld MBødker SBarendregt WObaid M(2016)NOSEProceedings of the 9th Nordic Conference on Human-Computer Interaction10.1145/2971485.2996720(1-4)Online publication date: 23-Oct-2016
https://dl.acm.org/doi/10.1145/2971485.2996720
Show More Cited By

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The patient as service co-creator

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Published In

cover image ACM Other conferences

PDC '10: Proceedings of the 11th Biennial Participatory Design Conference

November 2010

314 pages

ISBN:9781450301312

DOI:10.1145/1900441

Conference Chair:
Toni Robertson
Univ. of Technology Sydney, Australia
,
Program Chairs:
Keld Bødker
Roskilde University, Denmark
,
Tone Bratteteig
University of Oslo, Norway
,
Daria Loi
Intel Corporation

Copyright © 2010 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

DE: Digital Eskimo
UTS-HCTDRS: The UTS Human Centred Technology Design Research Strength
University of Technology Sydney
Roskilde University
SIGCHI-Australia: ACM SIGCHI Australia
Zumio: Zumio

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 November 2010

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DE
UTS-HCTDRS
SIGCHI-Australia
Zumio

PDC '10: The 11th Biennial Participatory Design Conference

November 29 - December 3, 2010

Sydney, Australia

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Cited By

Saad-Sulonen Jde Götzen AMorelli NSimeone L(2020)Service design and participatory design: time to join forces?Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 210.1145/3384772.3385133(76-81)Online publication date: 15-Jun-2020
https://dl.acm.org/doi/10.1145/3384772.3385133
Palumbo RPalumbo R(2017)The Bright Side of Patient EmpowermentThe Bright Side and the Dark Side of Patient Empowerment10.1007/978-3-319-58344-0_2(23-45)Online publication date: 1-Jun-2017
https://doi.org/10.1007/978-3-319-58344-0_2
Huyghe JJansen ADerboven JBjörk SEriksson EFjeld MBødker SBarendregt WObaid M(2016)NOSEProceedings of the 9th Nordic Conference on Human-Computer Interaction10.1145/2971485.2996720(1-4)Online publication date: 23-Oct-2016
https://dl.acm.org/doi/10.1145/2971485.2996720
Seiringer WCardoso Jvon Bischhoffshausen J(2013)Service System Analytics: Cost PredictionCollaborative Systems for Reindustrialization10.1007/978-3-642-40543-3_43(405-414)Online publication date: 2013
https://doi.org/10.1007/978-3-642-40543-3_43

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