Julia A. Garde
ABSTRACT
Specialised medical workplaces such as dedicated endoscopy operating theatres are complex and so is the design process. Our goal is to deliver guidance for the design of dedicated endoscopic operating rooms by means of a participatory design approach. Currently, in the Netherlands, the design process of these workplaces is done by teams of stakeholders, supported by construction companies and vendors. Unfortunately, disappointment regarding the final design outcome is common. We conducted a number of interviews with stakeholders and a workshop to investigate the reasons for the disappointment. First studies indicate that the main reasons are (1) an absence of a future vision in the hospital, (2) a lack of genuine participation in the design process, (3) limited insight of stakeholders who participate in a planning team into the consequences of decisions and (4) limited use of the knowledge and information in hospitals available.
- Bødker, K., F. Kensing, et al. (2004). Participatory IT Design. Designing for Business and Workplace Realities. Cambridge, Massachusetts, MIT Press: 58--65. Google Scholar
Digital Library
- Kuijk, J. v., H. Kanis, et al. (2007). Usability in product development practice: after sales information as feedback. IASDR. The Hong Kong Polytechnic University: 15.Google Scholar
- Morgan, M. and J. Mates, Paul (2006). "Toward a user-driven approach to radiology software solutions: Putting the wag bag in the dog." Journal of Digital Imaging 19(3): 197--201.Google ScholarCross Ref
- Sutherland, J. V., W.-J. Heuvel van den, et al. (2005). Towards an intelligent hospital environment: OR of the future. Future of Intelligent and Extelligent Health Environment. R. G. Bushko.Google Scholar
Recommendations
Public participation and value advocacy in information design and sharing: Laying the foundations in advance of wide-scale public deployment
Government Information Sharing and Integration: Combining the Social and the Technical. Papers from the 9th International Conference on Digital Government Research (d.g.o.2008)Supporting public participation is often a key goal in the design of digital government systems. However, years of work may be required before a complex system, such as the UrbanSim urban simulation system, is deployed and ready for such participation. ...
Participation in design between public sector and local communities
C&T '15: Proceedings of the 7th International Conference on Communities and TechnologiesThis paper discusses three cases where design was carried out at the intersection between public sector and citizen communities. Based on three dominant traditions meeting there--public (municipal) decision-making, Web 2.0 and participatory design--we ...
Ethical dilemmas and PD as important steps towards critical e-government design
PDC '14: Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts - Volume 2The delivering of public services to citizens through the internet -- also known as e-government - has gained serious momentum, driven by political ambitions of improved efficiency. E-government, however, is considered complex and e-government failures ...
Comments