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Participatory innovation in SMEs

Published: 29 November 2010 Publication History

Abstract

Several case studies in literature and handbooks about participatory design (PD) suggest that the use of emerging methods to generate user information is common practice. However, these authors address practices in academia or in leading companies and not necessarily the practice of the majority of product development companies. The mentioned companies like for example Microsoft (Sanders, 2004) are in a privileged position, having the possibilities to spend time, manpower and budget on extensive user studies and explore participatory design projects. But how does the Small-to-Medium sized Enterprise (SME) fare in this respect?

References

[1]
Asboe, M. (2009). Design Anthropologists' Role in SMEs: Unveiling Aptitude and Attitude. Ethnographic Praxis in Industry Conference Proceedings.
[2]
Bruseberg, A., & McDonagh-Philp, D. (2002). Focus groups to support the industrial/product designer: A review based on current literature and designers' feedback. Applied Ergonomics, 33, 27--38.
[3]
De Lille, C. S. H., Stappers, P. J., and van der Lugt, R. (2009) Searching for user involvement in SME design practice. IASDR Conference Proceedings.
[4]
Goodman, J., Langdon, P., & Clarkson, J. (2006). Providing strategic user information to designers: Methods and initial findings. In J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing accessible technology (pp. 41--52). London: Springer.
[5]
Heiskanen, E. & Repo, P. (2007) User involvement and entrepreneurial action Human technology, 3(2): 167--187.
[6]
Kujala, S. (2003). User involvement: A review of the benefits and challenges. Behaviour & Information Technology, 22, 1--16.
[7]
Sanders, E. B. N., (2004) Ethnography and the empowerment of everyday people, White paper for Microsoft Corporation 2004.
[8]
Wakeford, N., (2004) Innovation through people-centred design-lessons from the USA. DTI global watch mission report.

Cited By

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  • (2019)Design Contributions to Building Technology: Goals, Interfaces and ResponsivenessProceedings of the Design Society: International Conference on Engineering Design10.1017/dsi.2019.3281:1(3211-3220)Online publication date: 26-Jul-2019
  • (2018)Acting from a participatory attitude in a networked collaborationProceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 210.1145/3210604.3210642(1-6)Online publication date: 20-Aug-2018

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Published In

cover image ACM Other conferences
PDC '10: Proceedings of the 11th Biennial Participatory Design Conference
November 2010
314 pages
ISBN:9781450301312
DOI:10.1145/1900441

Sponsors

  • DE: Digital Eskimo
  • UTS-HCTDRS: The UTS Human Centred Technology Design Research Strength
  • University of Technology Sydney
  • Roskilde University
  • SIGCHI-Australia: ACM SIGCHI Australia
  • Zumio: Zumio

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 November 2010

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PDC '10
Sponsor:
  • DE
  • UTS-HCTDRS
  • SIGCHI-Australia
  • Zumio
PDC '10: The 11th Biennial Participatory Design Conference
November 29 - December 3, 2010
Sydney, Australia

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Overall Acceptance Rate 49 of 289 submissions, 17%

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Cited By

View all
  • (2019)Design Contributions to Building Technology: Goals, Interfaces and ResponsivenessProceedings of the Design Society: International Conference on Engineering Design10.1017/dsi.2019.3281:1(3211-3220)Online publication date: 26-Jul-2019
  • (2018)Acting from a participatory attitude in a networked collaborationProceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 210.1145/3210604.3210642(1-6)Online publication date: 20-Aug-2018

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