research-article

A visitor's guide in an active museum: Presentations, communications, and reflection

Authors:

Oliviero Stock,

Massimo Zancanaro,

Ariel Gorfinkel,

Nadav KashtanAuthors Info & Claims

Journal on Computing and Cultural Heritage (JOCCH), Volume 3, Issue 3

Article No.: 11, Pages 1 - 25

https://doi.org/10.1145/1921614.1921618

Published: 11 February 2011 Publication History

Abstract

Technology can play a crucial role in supporting museum visitors and enhancing their overall museum visit experiences. Visitors coming to a museum do not want to be overloaded with information, but to receive the relevant information, learn, and have an overall interesting experience. To serve this goal, a user-friendly and flexible system is needed. The design of such a system poses several challenges that need to be addressed in parallel. The user interface should be intuitive and let the visitors focus on the exhibits, not on the technology. Content and delivery must provide relevant information and at the same time allow visitors to get the level of detail and the perspectives in which they are interested. Personalization may play a key role in providing relevant information to individuals. Yet, since visitors tend to visit the museum in small groups, technology should also contribute to and facilitate during-the-visit communication or post-visit group interaction. The PIL project applied at the Hecht museum extended the research results of the PEACH project and tried to address all of these considerations. Evaluation involving users substantiated several aspects of the design.

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Index Terms

A visitor's guide in an active museum: Presentations, communications, and reflection
1. Human-centered computing
  1. Human computer interaction (HCI)
  2. Interaction design
    1. Interaction design process and methods
      1. Interface design prototyping
      2. User centered design
    2. Interaction design theory, concepts and paradigms

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cover image Journal on Computing and Cultural Heritage

Journal on Computing and Cultural Heritage Volume 3, Issue 3

March 2011

127 pages

ISSN:1556-4673

EISSN:1556-4711

DOI:10.1145/1921614

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Copyright © 2011 ACM.

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Publication History

Published: 11 February 2011

Accepted: 01 August 2010

Revised: 01 March 2010

Received: 01 August 2009

Published in JOCCH Volume 3, Issue 3

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https://doi.org/10.1007/s40558-025-00312-8
Wang ASong XLucero A(2024)Linger: Extending Museum Experiences to Post-Visit PhasesAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685436(1-5)Online publication date: 13-Oct-2024
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Ardissono LLombardo VMagro DMauro NNasi AScarpinati LAlovisio SMazzei LBoratto LGena CMarras MGermanakos PPopescus E(2024)Exploring the Cultural Heritage of a Territory through the Cinematography ProductionAdjunct Proceedings of the 32nd ACM Conference on User Modeling, Adaptation and Personalization10.1145/3631700.3664907(482-485)Online publication date: 27-Jun-2024
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