skip to main content
10.1145/1936652.1936715acmconferencesArticle/Chapter ViewAbstractPublication PagesissConference Proceedingsconference-collections
poster

Experiences in conceiving and prototyping a commercial business application using multi-touch technology

Published: 07 November 2010 Publication History

Abstract

In this paper, we describe methods and challenges regarding the conception and prototypical implementation of a business application that uses multi-touch technology in its input device. We illustrate the use of a new conception and specification approach called DESIGNi and our experiences using the new Microsoft Expression Studio, which is specifically intended to support the development of commercial multi-touch software. We focused on the redesign of an application called "Graphical Knowledge Editor" (GKE), which is used to model processes and workflows of a call center. This system was evaluated in a study that showed how the users perceived the quality of the new software.

References

[1]
2010. Microsoft Brings Developers and Designers Closer Together With Expression Studio 4 Release (URL). Retrieved August 24, 2010 from http://www.microsoft.com/presspass/press/2010/jun10/06-07Expression4PR.mspx
[2]
Nass, C., Kloeckner, K., Diefenbach, S., Hassenzahl, M. (in press). DESIGNi -- A Workbench for Supporting Interaction Design. In Pro. 5th Nordic Conference on Human-Computer interaction: Extending Boundaries.

Index Terms

  1. Experiences in conceiving and prototyping a commercial business application using multi-touch technology

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    ITS '10: ACM International Conference on Interactive Tabletops and Surfaces
    November 2010
    327 pages
    ISBN:9781450303996
    DOI:10.1145/1936652
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 07 November 2010

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. interaction design
    2. multi-touch technology

    Qualifiers

    • Poster

    Funding Sources

    Conference

    ITS'10
    Sponsor:
    ITS'10: Interactive Tabletops and Surfaces
    November 7 - 10, 2010
    Saarbrücken, Germany

    Acceptance Rates

    Overall Acceptance Rate 119 of 418 submissions, 28%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • 0
      Total Citations
    • 111
      Total Downloads
    • Downloads (Last 12 months)1
    • Downloads (Last 6 weeks)0
    Reflects downloads up to 17 Jan 2025

    Other Metrics

    Citations

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media