Claudia Nass
ABSTRACT
In this paper, we describe methods and challenges regarding the conception and prototypical implementation of a business application that uses multi-touch technology in its input device. We illustrate the use of a new conception and specification approach called DESIGNi and our experiences using the new Microsoft Expression Studio, which is specifically intended to support the development of commercial multi-touch software. We focused on the redesign of an application called "Graphical Knowledge Editor" (GKE), which is used to model processes and workflows of a call center. This system was evaluated in a study that showed how the users perceived the quality of the new software.
- 2010. Microsoft Brings Developers and Designers Closer Together With Expression Studio 4 Release (URL). Retrieved August 24, 2010 from http://www.microsoft.com/presspass/press/2010/jun10/06-07Expression4PR.mspxGoogle Scholar
- Nass, C., Kloeckner, K., Diefenbach, S., Hassenzahl, M. (in press). DESIGNi -- A Workbench for Supporting Interaction Design. In Pro. 5th Nordic Conference on Human-Computer interaction: Extending Boundaries. Google ScholarDigital Library
Index Terms
- Experiences in conceiving and prototyping a commercial business application using multi-touch technology
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